The Disney Difference

oynk

Mouseketeer
Joined
Feb 2, 2008
Messages
94
DD and I are in Williamsburg, VA and just finished a day at Busch Gardens and Water Country USA. They have a procedure similar to the DAS, which we have used before, but it was the first time we have used it since the GAC went away, so I was paying extra close attention to how it worked and I came away with several observations.

I should start by saying that while DD has significant issues with stamina and pain (as well as a few other things), she is generally able to ride most different types of rides and is a bit of a theme park junkie. (Will ride all of the WDW roller-coasters and similar ones, but not much wilder than them). Because of this we have visited lots of different parks. So, here are my observations:

Other places just don't have nearly as many guests with disabilities. Obviously the Disney parks have more guests overall - I am saying percentage-wise. We joke about the fact that when it was time to get a wheelchair for DD, we went "shopping" at WDW, because that is the only place that you routinely see lots of people in wheelchairs, especially personal wheelchairs.

For example, today at both parks, we saw one other child in a wheelchair - and two additional people in personal wheelchairs. We've noticed similar things in Hersheypark, Seaworld, Dollywood, and even Universal - no place came close to Disney. (And the same goes for other "visible" disabilities and even some of the subtle ones).

Some of that may be the type of rides, but I think that a big piece of it is also Disney's reputation for being so disability friendly. In a way, Disney did go above and beyond and people with disabilities responded by flocking to their parks. I find myself wondering if they will see a difference with the changes they are implementing. Hopefully less people faking, but maybe less people with disabilities. visiting as well - and that would be a shame.

Another thing I specifically noticed is that it is more than just ride access. We did not *wait* to ride anything and everyone was nice enough (we have had problems at BG in the past); but, there just wasn't the same level of "smoothness" in disability access. I had to push her uphill, against oncoming traffic to get into several rides. Signs weren't clearly marked. I've noticed at the Universal parks, for example, that the curb skirts seem to be further apart and it can be hard to get off the sidewalk. Other places have tried to have us board through exiting people. Today at the waterpark, no one could give us any idea how many stairs were needed to get to any of the slides. You get the picture. It *is* nice to get to ride without waiting, but it's also nice to not feel so "different."

Anyway, that's my thoughts for tonight!
 
Thanks for your observations they were very interesting to read. I think that Disney go out of their way to be inclusive. We were recently in Tokyo Disney Resort and they have a really helpful card system, which works like a fastpass, anyone who needs extra help is given a separate access to rides with all the support that they need. How it works is that the person with the disability goes to the ride entrance, get their card stamped, and they return at the projected time that the standby guests have to wait. So that is totally fair to everyone and they get the help they need.

Cheers Larry.
 
I have a friend who is in a wheelchair who I took to our local Six Flags. It was also hard with the going through the exit. They also didn't have many "big person" rides which she could ride (she has a shunt).
But we did get to go on a ride like Toy Story which is accessible for everyone. It's the small things that make the difference.
And I also work at the said Six Flags so I do see a lot less "disabled" people here. So I completely agree with your findings. :-)
 
I grew up with the Busch Gardens, Hershey Park and Kings Dominion as the "local" parks if you call 2-4 hour drives local. Busch Gardens and especially Hershey Park have a heck of a lot of steep hills that tend to make it harder on a wheelchair user. The older I got the less I went and eventually I just stopped going. Those hills are a killer unless you've got some strong friends to get you up them.

But I guess Disney has spoiled me too much also because I haven't been to Kings Dominion in over 10 years.
 















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