TeenaS
DIS Veteran
- Joined
- Aug 31, 2000
- Messages
- 6,311
club level lounge question
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I think this is a question for Teena but I'll repost when she gets back if no one else can answer it. I am considering the club level for our Jan 10 marathon thru mlk day trip. My daughter is allergic to dairy and won't be able to eat most of the bfast items other than the fruit. Does anyone know if you tell them ahead of time do they accommodate allergies in the lounge?
A
I've been told that they don't prepare special items for allergies in the lounge. However, I've also been told that if you let them know ahead of time when you are dealing with the IPO about the milk allergies, they can note it on your reservation and request the soy milk, etc. We stock that in the Market Place so I would be surprised if they would not accommodate that for you for breakfast. If I were you, and I'm talking to you as a guest, not a Cast Member, I would tell IPO of course, but I also would put in a call to the resort and ask to speak with a concierge manager about 5-7 days before you arrive. I would tell them the situation and ask them what they suggest. Since I don't know specifically what she can or cannot eat/drink, I'm not sure what response you will get. Again, this is what I would do if I were the guest .... this is only a suggestion. Then if you felt staying on club level was not going to be worthwhile because of the answer you get, you could ask them if they would let you downgrade to a standard or waterview room. I'm sure if there was availability, this would not be a problem. I'm sorry I can't give you any definitive answer.