georgina
DIS Legend
- Joined
- Apr 21, 2003
- Messages
- 16,096
New JetBlue flyer, have always used Southwest. Got a JB credit card and booked a couple of flights with points. Flight points decreased, so I did the change feature to get back some points. Then the points dropped again by a LOT, but apparently you can only change a flight once online. Couldn't cancel it online to rebook either. It says there is a $25 fee to change via chat or phone, but I was able to use the chat feature to get it cancelled for free. Lesson learned - don't change a flight for a fare drop, cancel and rebook. Have to wait a few minutes for the $5.60 taxes to credit.
