I did get on last night, well this morning actually. I got my reservation all screwed up, my previous $102 credit went to $12 now. I got completely confused. The fares were no longer $80 like they were earlier, but one was $89 so that is close.
I have now been on hold with Southwest for about an HOUR to try and straighten it out. And that is using the priority number for Rapid Rewards.