Thank you! I've asked her about it twice and she's given the same answer both times. I'm going to send her the above language from the contract and see what she says.
She's also told me twice that I can't extend payments over 90 days. I like her, but am frustrated with some of her answers.
We had a similar experience with our guide when we purchased last fall and it is frustrating. But here is what I have learned...
- Study these threads. This group is often more knowledgeable than the guide.
- Keep asking for what you want, and ask your guide to "check." If your guide still says no, and you know the answer to be yes because you've done your research on these boards, ask again.
- Don't be afraid to say thank you, walk away, and get a different guide. We went to three different guides on our most recent visit before we got the yes we knew existed. The first two flat out told us no - never heard of it - no. The third said no at first, and then said, well, let me check. Within 60 seconds, his eyebrows raised as he looked at the computer screen and he said, "You're right. We can do it."
- Ask DisBoards before you commit to make sure you're on the right track. My errors in thinking have been kindly pointed out and the suggestions I've received have saved me thousands.
Even yesterday when we called to add on, we got two different answers from two different people.
So, keep at it. In the end, you are the customer and this is an expensive commitment. Get the deal that's right for you.
