happybaker
Mouseketeer
- Joined
- Mar 21, 2012
- Messages
- 297
That is the problem. It is not showing the payment at all anywhere. It is with Mohela. Have spent hours trying to get through on the phone too. It does show all the loans and how much they are but nothing about any amount for payment. So frustrating. Even when you click kn each individual loan there is nothing other than the interest rate.
We have loans with Mohela and I've been able to see all five loans and make payments to individual loans. I can see the monthly payment for each loan. Login and under My Account go to Loan Details. I see each loan on a line item and to the very left is a plus mark - click that and it will open up the info on each loan. Once it's open, you should see a Payment Information section, the monthly payment is listed there. Hope that helps.