It constantly amazes me the different information that people get from the same place.
I called CRO 3x yesterday and got 3 different stories. The first CM said the pool would be shut down for rehab and that we would have to use BWI. The second (when I changed my ressies) just said that it was scheduled for rehab for our entire visit, Jan 2-7, and the 3rd, who was the most helpful and nice, read the notice from the computer and said that the shipwreck & slide would be closed for that time.
I, politely of course, unloaded all my frustrations about these inconsistencies and she sympathized and told me that she was noting this on my reservation and requesting that we get the best available room/view at the Poly when we check in. Hope it works.
I'm not worrying any more - the CM reassured me that the pool at the Poly was great and that we'd love it there.
The main reason I was worrying so much about this is because I'm going with my BF who's never been there before and was always convinced that WDW was only for kids. He picked BC when we went through all the pictures of the resorts and he really wanted the pool! My goal is to convince him, or let the world convince him, that we should make this an annual event!
Will of course report back after the trip with the results!