I know because I have an AP, I am not owed anything from WDW. To be honest, no matter how much I like WDW, we would not take 3 to 4 trips a year, staying in WDW resorts, without the AP room rates. Without the AP room discounts, I would probably not have an AP, because we wouldn't go enough to warrant it. We have stayed at a WDW resort 28 times since 1992, all but one trip in a deluxe.
We always go to WDW during the winter months. We do have a comeback room rate for Dec. 6-13, 2003, but no airline tickets as of yet. IMHO the rack rates for WDW hotel rooms are way over priced. WDW owes me nothing, because I have an AP and in return, I owe WDW nothing. DW and I are retired and travel to several places during the year, so we have other alternatives than WDW. Don't get me wrong, WDW is my favorite vacation spot, but if I feel like they don't appreciate our repeat business, then so be it.
Maybe I'm PO'd because of the indifference of the person that called me from WDW, in answer to my e-mail.