We've moved from OKW to POR, and it's the only time there was a "glitch" with the luggage move, but it was also the day after Thanksgiving, a busy time probably. My luggage never arrived at POR, so at 6:00, bell services at POR was nice enough to offer to drive over to OKW and get it themselves for me. In many split stays, it's the only time I got my luggage after around 3:00.