jharrowell
Disney Phreak
- Joined
- Jun 3, 2007
- Messages
- 688
Ok, so when I made my ADRs at the 180 day window like a good girl, I let them know I was diabetic and asked them to note it down as a special dietary requirement.
This is the way I usually do it and though it honestly doesn't help and I'm usually stuck with a fruit bowl, I try anyway because you never know (Got a no added sugar Creme Brulee at the Brown Derby once, yummers!)
This time however the CM (DVC MS) told me that there was a new Special Diets team and that if I contacted them they could arrange special desserts at each of my ADRs. She gave me a phone number and email address (which I promptly lost) and told me to ring them at 30 days out.
Obviously I was over the moon with this as more often than not I do starter & main rather than main & desert.
So as it's close to that 30 day marker, I emailed DVC MS and asked for the details again, here's a snippet of my email and their reply.
-------------------------------------------
...
Also I need to contact the special diets team as I am diabetic. Is it
possible for you to send me the emails address and contact phone number?
Thanks in advance,
...
-------------------------------------------
Hello Jennifer,
Thank you for contacting Member Services.
When you make reservations, please let the Cast Member know that you are diabetic and they will note it on your reservation.
Please let us know if we can be of any further assistance.
Sincerely,
Todd
Member Services | Online Communications
Disney Vacation Club
-------------------------------------------
Ok.. So is there a special diets team, do I have to contact them and does anyone have the contact details?
This is the way I usually do it and though it honestly doesn't help and I'm usually stuck with a fruit bowl, I try anyway because you never know (Got a no added sugar Creme Brulee at the Brown Derby once, yummers!)
This time however the CM (DVC MS) told me that there was a new Special Diets team and that if I contacted them they could arrange special desserts at each of my ADRs. She gave me a phone number and email address (which I promptly lost) and told me to ring them at 30 days out.
Obviously I was over the moon with this as more often than not I do starter & main rather than main & desert.
So as it's close to that 30 day marker, I emailed DVC MS and asked for the details again, here's a snippet of my email and their reply.
-------------------------------------------
...
Also I need to contact the special diets team as I am diabetic. Is it
possible for you to send me the emails address and contact phone number?
Thanks in advance,
...
-------------------------------------------
Hello Jennifer,
Thank you for contacting Member Services.
When you make reservations, please let the Cast Member know that you are diabetic and they will note it on your reservation.
Please let us know if we can be of any further assistance.
Sincerely,
Todd
Member Services | Online Communications
Disney Vacation Club
-------------------------------------------
Ok.. So is there a special diets team, do I have to contact them and does anyone have the contact details?