I am finding that when trying to book using points is difficult. They say there are no black out dates but they pull a bait and switch. If I try to book a fare that shows it will take 8,500 points when I select the flight I get an error and they say it will now take 12,000 points.
I have tryed this on different flights , different days, & different airports and 9 times out of 10 I can't get a flight for the points posted.
Here is the message.
We are unable to secure the price for the flight you selected.
The next lowest available fare(s) for the flights you selected are listed below. If you accept the new price, please select Accept and Continue to proceed. If not, select Modify Flight(s) to make new fare and flight selections. We sincerely apologize about the inconvenience.
For additional information about pricing issues which may be the cause of this message, please see more information about our fare combinability rules.
If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).
The next lowest is 12,000 points!