Southwest Question

[elgerber]

Hello,

I am booked on SWA in June, I have never flown Southwest before. I think I know the answer to this, but I thought I would try anyway. I booked my flights in one way segments on points. There was a flight that was not available at the lower point values when I booked. It leaves 90 minutes after my current flight. Now, both of those flights are available for the same # of points. But they are quite a bit higher than the point level I booked at.
I am assuming that even though they are the same amount of points now, I cannot switch from one flight to another, is this correct?
I think the points would have to be refunded and rebooked (which wouldn't do me any good)??


Thanks!

Erika

 

[mossy1]

You can rebook but only the amount of points you used on your first purchase will get credited to your account. I believe they do have the option to buy more points if you don't have enough to cover. Best of luck.

 

[elgerber]

You can rebook but only the amount of points you used on your first purchase will get credited to your account. I believe they do have the option to buy more points if you don't have enough to cover. Best of luck.

Thanks, that is what I figured. It's not worth 5300 more points to save 90 minutes on our layover (or work an extra 90 minutes). I will just keep an eye and see if they ever both go back to where they were when I booked.