GAIL HAYDEN
DVC Member since '92
- Joined
- Aug 19, 1999
- Messages
- 13,025
Originally posted by kaylarachelpooh
My friend seems to think you should check everyday if not several times per day if you can. That's what she does. I asked her the same question in regards to "if I find a cheaper flight, what do I do". Her suggestion was to call a Southwest rep and tell them what your situation is. I wasn't sure if I should cancel the tix I had then rebook using the credit. The only problem with this is, you take the chance of the cheap seats being gone by the time you cancel, and then you also take the chance that the seats you originally wanted might be gone as well. Sometimes it only takes a matter of seconds for someone to click the "purchase" button before you've selected what you want.
I think what I am going to doing is keep checking, and if I find a lower fare, I'm going to call their customer service line and tell them I want the lower fare. I've heard some people say they've done this and one customer rep says you can't do it, but if you hang up and call again, you get someone else who will do it for you. My friend has been able to get the lower fares before and just ended up with a credit (one year from the date you purchase your original tix) that you can use.
I guess I should just be happy with what I have.......the $277 r/t, but I will definitely keep checking daily. It seems like so many people were able to change their tix prices when the new fares came out last week for August.
Best of luck!
You run the same risk using the agent. Someone can snatch them just as fast.
I have done by myself for years and have never had a problem.
what I do is open a second window, click on the fares I want, go back to the first one, cancel the reservations, back to the second window, apply the credits and ta da done. I type faster than the agents and I have all the info, so, in reality, I am faster, no repeating the info and waiting for the agent to type it in.
Agents cannot do anything with Internet only fares. They cannot even see them a lot of the time. Guess that is why they are called "internet only" fares.

The credit is nice, but, you have to complete your travel totally within that year.
SWA usually only changes their fares on Tuesday, but if it makes you feel better check daily. I have been flying with them for years and have only seen their fares change on a day other than Tuesday twice.
