kristenrice
NOT just an ambulance driver
- Joined
- Apr 25, 2006
- Messages
- 7,434
They then had the emails sent to my junk folder and deleted them before I would see it. They also got on my Amazon account and contacted customer service as me and said I didn't receive an item that I had ordered a few months previously. Amazon put it back on a gift card and I assume they were going to steal that but I had gotten an immediate notification form amazon that I had a credit on my account. I called them and had it deleted before they could do anything. It was a pain in the tail to get my money back, however they did get it all back to me.
I had the same thing happen with my Comcast and Amazon accounts. I got a text alert on my phone that my refund had been processed (it woke me up in the middle of the night!) I immediately got up and checked my e-mail because I knew something was wrong. I found that they had hacked my e-mail and they were auto-forwarding emails from amazon.com, walmart.com, and bestbuy.com to a random gmail address. I was able to intercept the thief, but the Amazon gift card credits (refunds for the items that the thief claimed I didn't receive) ended up in my account. I was never out any money because the orders were over a week old and I had all of the items already. The problem I had was that I was now sitting on over $150 in Amazon gift card credits that were not mine! I called Amazon and went around and around with them for over 3 months and the simply would not take their money back. After getting woke up by that alert, I spent the rest of that morning and day changing EVERY password I have to something unique. I wrote them all down and I stored them in a password manager program (NOT on my browser). I also put 2FA on everything that has the option.