weregoingtodw
<font color=deeppink>Save the cookies for the TF<b
- Joined
- May 16, 2004
- Messages
- 1,522
We just returned last evening and are absolutely WIPED OUT!!! Great trip, for the most part. We did have quite a few problems with lack of staff knowledge, though. For that reason alone, I'd consider staying elsewhere for our next trip. It's just tough to know that hotels are *so* close where you could get wonderful help and service, and not be staying there.
The hotel isn't finished either, and that was a bit unsettling. Small things - missing door handles, faucet handles that come off in your hand when you turn on/off the water, painting not being complete in the room, miscommunications, etc., were upsetting as well.
One thing that particularly upset us was the transportation - when we checked in, we were informed by staff (and this was confirmed by a call to the front desk) that we could only park at the hotel & the TTC with our parking pass, and that we would have to pay elsewhere. After a hideous trip on the bus, we decided we'd rather pay to park, rather than chance that transportation. We ended up parking at every single park without paying.
Lots of other stupid communication issues as well, not even worth going into here. I guess the moral of the story is that you get what you pay for.
On the other hand, the rooms themselves were beautiful, beds were extremely comfortable, and the rooms were huge! Grounds were beautiful as well. One thing that did bother me was the fact that the pools don't have lifeguards. Although our daughter (8yo) can swim, and both my DH and I can swim well, I don't feel qualified to save my daughter in an emergency (i.e., if she hit her head in the pool, for instance), so wouldn't let her go beyond the 5 foot area. Something to keep in mind, especially if you have smaller children. They do have a decent sized children's pool.
If your goal is a close, inexpensive place to stay while doing Disney, I'd say go for SoG. I guess that due to the luxurious surroundings, I expected better service as well; I'll happily pay more to stay elsewhere next time.
The hotel isn't finished either, and that was a bit unsettling. Small things - missing door handles, faucet handles that come off in your hand when you turn on/off the water, painting not being complete in the room, miscommunications, etc., were upsetting as well.
One thing that particularly upset us was the transportation - when we checked in, we were informed by staff (and this was confirmed by a call to the front desk) that we could only park at the hotel & the TTC with our parking pass, and that we would have to pay elsewhere. After a hideous trip on the bus, we decided we'd rather pay to park, rather than chance that transportation. We ended up parking at every single park without paying.
Lots of other stupid communication issues as well, not even worth going into here. I guess the moral of the story is that you get what you pay for.
On the other hand, the rooms themselves were beautiful, beds were extremely comfortable, and the rooms were huge! Grounds were beautiful as well. One thing that did bother me was the fact that the pools don't have lifeguards. Although our daughter (8yo) can swim, and both my DH and I can swim well, I don't feel qualified to save my daughter in an emergency (i.e., if she hit her head in the pool, for instance), so wouldn't let her go beyond the 5 foot area. Something to keep in mind, especially if you have smaller children. They do have a decent sized children's pool.
If your goal is a close, inexpensive place to stay while doing Disney, I'd say go for SoG. I guess that due to the luxurious surroundings, I expected better service as well; I'll happily pay more to stay elsewhere next time.