Soarin' SB+ test...Fail

[FlipHipster]

No! You are not dragging us into symphonies now. I started this thread and I forbid it! Save your symphonies for the TSMM SB+ thread that is sure to be started.

You say symphonies but I keep reading sympathies.

 

[FlipHipster]

I call dibs on Ride of the Valkyries for our torches-and-pitchforks storming of TSMM on SB+ doomsday.

And FlipHipster...who put the sticks up their butts? That's just cruel....

 

[notnothin]

Perhaps .... unless you want to discuss my desire to run thru Main Street singing this one: Because I'm Tacky!

This is great!!!

 

[surferdave]

This is great!!!

Love the Comic Sans mention.

 

[notnothin]

Love the Comic Sans mention.

LOL! Resume with Comic Sans = straight to the trash bin!

ETA: Love me some Jack Black!

 

[ScottieMouse]

Maybe I'm in the minority here, but I don't have a problem with Disney trying out new systems for trying to make wait times more bearable.

Remember when FastPass was first introduced? There was a n uproar of people upset because they watched other guests "cut" in front of them in line. These things just take time to get used to. Not everything is going to work perfectly so everyone just settle down and wait out the storm while all the wrinkles are figured out.

 

[Angel Ariel]

Maybe I'm in the minority here, but I don't have a problem with Disney trying out new systems for trying to make wait times more bearable.

Remember when FastPass was first introduced? There was a n uproar of people upset because they watched other guests "cut" in front of them in line. These things just take time to get used to. Not everything is going to work perfectly so everyone just settle down and wait out the storm while all the wrinkles are figured out.

What most people are having a problem with is how these unannounced tests are affecting vacations that people have had planned for months (or longer). If Disney were up front with what they were doing, I think there would be a lot less uproar about it.

Imagine how a "once in a lifetime" visitor might have felt last week to show up at Soarin' and be told that the ride was closed and there was no SB option? No warning that this kind of test was happening prior to their visit, no warning in Epcot other than immediately outside the ride...I'm pretty sure that visitor wouldn't be all that happy with Disney.

 

[mom2rtk]

Maybe I'm in the minority here, but I don't have a problem with Disney trying out new systems for trying to make wait times more bearable.

Remember when FastPass was first introduced? There was a n uproar of people upset because they watched other guests "cut" in front of them in line. These things just take time to get used to. Not everything is going to work perfectly so everyone just settle down and wait out the storm while all the wrinkles are figured out.

What most people are having a problem with is how these unannounced tests are affecting vacations that people have had planned for months (or longer). If Disney were up front with what they were doing, I think there would be a lot less uproar about it.

Imagine how a "once in a lifetime" visitor might have felt last week to show up at Soarin' and be told that the ride was closed and there was no SB option? No warning that this kind of test was happening prior to their visit, no warning in Epcot other than immediately outside the ride...I'm pretty sure that visitor wouldn't be all that happy with Disney.

I'm also pretty sure the degree of disappointment in a system that leaves you NO alternatives for riding is much greater than a system that merely lets others in ahead of you.

 

[ScottieMouse]

What most people are having a problem with is how these unannounced tests are affecting vacations that people have had planned for months (or longer). If Disney were up front with what they were doing, I think there would be a lot less uproar about it.

Imagine how a "once in a lifetime" visitor might have felt last week to show up at Soarin' and be told that the ride was closed and there was no SB option? No warning that this kind of test was happening prior to their visit, no warning in Epcot other than immediately outside the ride...I'm pretty sure that visitor wouldn't be all that happy with Disney.

I hear you and I'm not saying what happened was right, but hopefully Disney learned their lesson here. Personally, if it worked right I would rather be given a ticket and told to come back for a shorter wait later than wait in a 2 hour plus line...the mistake here it seems was then allowing other people in the line anyway.

 

[TraderE]

I'm also pretty sure the degree of disappointment in a system that leaves you NO alternatives for riding is much greater than a system that merely lets others in ahead of you.

Well, there is an alternative. The alternative is to get to the park first thing the next morning and head straight to the ride that you were denied the previous day. Problem solved right?

 

[LittleMissMagic]

Well, there is an alternative. The alternative is to get to the park first thing the next morning and head straight to the ride that you were denied the previous day. Problem solved right?

Well don't forget that we have to plan our vacations up to 60 days in advance, now. So say that a guest had a FP+ for Test Track and planned to ride Soarin' Stand-by. Well, Stand-by line is closed, and the only option is to come back tomorrow. But tomorrow they already booked their FP+ attractions for Magic Kingdom in the morning and an ADR for dinner. Squeezing in another attempt at a Soarin' Stand-by is really improbable.

 

[mom2rtk]

Well, there is an alternative. The alternative is to get to the park first thing the next morning and head straight to the ride that you were denied the previous day. Problem solved right?

Not if Disney doesn't warn you they are implementing the system before you get there. And not if you don't stay plugged into the DIS all the time. Plenty of people just walk up mid-morning and buy tickets. It's just wrong to have no option for riding what they advertise as being available in the park.

I'm saying this knowing full well I wouldn't miss out on a ticket. I would be at a definite advantage because we almost always do rope drop. But I feel for those wanting to do something, getting there mid-day, and having no option at all, not even a bad one.

 

[Angel Ariel]

I hear you and I'm not saying what happened was right, but hopefully Disney learned their lesson here. Personally, if it worked right I would rather be given a ticket and told to come back for a shorter wait later than wait in a 2 hour plus line...the mistake here it seems was then allowing other people in the line anyway.

The mistake was not just reopening the line. It was the lack of communication as to what was happening. How many people might have changed their plans to get to Soarin or Epcot early in the day if they knew this test was happening? Even learning at the gate would have been better than no notice til you get to the ride.

Disney has far from learned their lesson with their lack of communication. They have demonstrated over and over again that the experience of the guests they are blindsiding with these "tests" is not important to them.

 

[TraderE]

Well don't forget that we have to plan our vacations up to 60 days in advance, now. So say that a guest had a FP+ for Test Track and planned to ride Soarin' Stand-by. Well, Stand-by line is closed, and the only option is to come back tomorrow. But tomorrow they already booked their FP+ attractions for Magic Kingdom in the morning and an ADR for dinner. Squeezing in another attempt at a Soarin' Stand-by is really improbable.

Sure, but my point is that they are only being denied that day. If it is truly the family's dream (and I'm going off of the original premise that this is a "once in a lifetime trip"), then the family could simply alter their plans for one of the remaining days on their trip to ride Soarin.

They could try and re-arrange their FP based on what's available and make an ADR for one of the many awesome restaurants in Epcot (a lot would likely be booked but something nice could definitely be had).

Or if they had a park hopper, then re-arranging becomes infinitely easier.

 

[Angel Ariel]

Well, there is an alternative. The alternative is to get to the park first thing the next morning and head straight to the ride that you were denied the previous day. Problem solved right?

What alternative did the people who arrived at Soarin on the first day of this test to find the SB line closed, and all FP+ for the day gone have? They're somehow supposed to be mind readers and just know that this is happening, when Disney doesn't announce it anywhere?

 

[TraderE]

Not if Disney doesn't warn you they are implementing the system before you get there. And not if you don't stay plugged into the DIS all the time. Plenty of people just walk up mid-morning and buy tickets. It's just wrong to have no option for riding what they advertise as being available in the park.

I'm saying this knowing full well I wouldn't miss out on a ticket. I would be at a definite advantage because we almost always do rope drop. But I feel for those wanting to do something, getting there mid-day, and having no option at all, not even a bad one.

Not following you.

1) I was going off of the premise that this is a "once in a lifetime trip" for a lot of people. Those people, I doubt, are just walking up to the window to buy tickets. I would think a "once in a lifetime trip" involves some planning.

2) Even if they bought their ticket mid-day, and are turned away from a popular ride, they will know they need to plan better the following day. If it were me, I'd wake up at the crack of dawn and head to the entrance to ensure that I ride what I want to ride.

 

[mom2rtk]

Sure, but my point is that they are only being denied that day. If it is truly the family's dream (and I'm going off of the original premise that this is a "once in a lifetime trip"), then the family could simply alter their plans for one of the remaining days on their trip to ride Soarin.

They could try and re-arrange their FP based on what's available and make an ADR for one of the many awesome restaurants in Epcot (a lot would likely be booked but something nice could definitely be had).

Or if they had a park hopper, then re-arranging becomes infinitely easier.

Plenty of people only schedule one day at Epcot. And why should they have to pay more with park hoppers to do what they should have been able to do with a base ticket? And what if they have Anna/Elsa scheduled the next day? Or an in-park ADR at a different park the next day?

Disney asks for all of this planning and commitment in advance from their customers. They should not do something that expects their customers to throw it all to the wind at the last minute to accomplish what they planned on.

 

[jtowntoflorida]

Well, there is an alternative. The alternative is to get to the park first thing the next morning and head straight to the ride that you were denied the previous day. Problem solved right?

What if you're on the last day of your trip? What if you have plans for the next day?

 

[Disneychick75]

Plenty of people only schedule one day at Epcot. And why should they have to pay more with park hoppers to do what they should have been able to do with a base ticket. And what if they have Anna/Else scheduled the next day? Or an in-park ADR at a different park the next day?

Disney asks for all of this planning and commitment in advance from their customers. They should not do something that expects their customers to throw it all to the wind at the last minute to accomplish what they planned on.

 

[TraderE]

What alternative did the people who arrived at Soarin on the first day of this test to find the SB line closed, and all FP+ for the day gone have? They're somehow supposed to be mind readers and just know that this is happening, when Disney doesn't announce it anywhere?

Well they're simply out of luck on that particular day. But presumably, they have more days where they can get to the park at RD and head to the ride that they were denied the previous day.

It just doesn't seem that complicated to me.