So - no giant cupcake in Worlds of Marvel?

[squirk]

I know, right? My husband and I are both lawyers and we are flabbergasted by this thread. For it to be false/misleading advertising you’d have to prove a typical reasonable person would truly believe Disney was promising a giant edible cupcake. However, the ad (which also includes a tiny ant man running across the girl’s table) is clearly fantasy. Disney’s real world manifestation (giant plastic cupcakes) may not be as exciting as you would like (though most kids will still find it fun), but it’s a far cry from fraud.

It would be like if I sued disney for its ads for guardians of the galaxy cosmic rewind because the characters are on screens instead of in person like they appear in the ad. Could disney have included in person (or even animatronic) characters at the preshow? Sure. Is it misleading that they went the cheaper route and did videos instead (like a plastic giant cupcake, instead of a real one)? Of course not. Something is not misleading just because you wish it was cooler.

You really throw the “lawyer” thing around here and other threads as if you have some lock-and-key on rational, clear-eyed thought.

Guess what? You’re not the only attorney on this board, or in this thread, for that matter. And I think it’s perfectly acceptable to have a difference of opinion on this video without “talking down” to those with a different perspective or calling them trolls.

Does this video arise to fraud, or anything actionable in terms of misleading advertising? Of course not.

Has anyone here seriously brought up anything even resembling lawsuits or other proceedings because they feel screwed out of their giant cupcake? I don’t think so.

Has anyone here said they actually expected to see a cupcake enlarge right before their eyes? No, we’re not morons detached from reality.

We all understand that there is always a gap between what is advertised and what is delivered. We all know Disney can’t deliver real pixie dust, real banshees, real trips into space. To suggest that we need that explained to us is remarkably patronizing.

As I said before, Disney Parks & Resorts brands itself as bleeding-edge in terms of making that gap between fantasy and reality a little smaller than you thought possible, or a little smaller than you expected.

I, and others here, think Disney could (and should) have done a better job of “closing the gap” between what they chose to show in that video (especially knowing kids are watching) and what actually happens at dessert.

You see things differently, which, of course, is totally fine.

But honestly, please stop with the supercilious lawyer-splaining to people here who simply have a difference of opinion about where “puffery” goes too far in a specific ad for a dessert on a cruise ship.

I don’t think that’s an unreasonable request.

 

[DLgal]

You really throw the “lawyer” thing around here and other threads as if you have some lock-and-key on rational, clear-eyed thought.

Guess what? You’re not the only attorney on this board, or in this thread, for that matter. And I think it’s perfectly acceptable to have a difference of opinion on this video without “talking down” to those with a different perspective or calling them trolls.

Does this video arise to fraud, or anything actionable in terms of misleading advertising? Of course not.

Has anyone here seriously brought up anything even resembling lawsuits or other proceedings because they feel screwed out of their giant cupcake? I don’t think so.

Has anyone here said they actually expected to see a cupcake enlarge right before their eyes? No, we’re not morons detached from reality.

We all understand that there is always a gap between what is advertised and what is delivered. We all know Disney can’t deliver real pixie dust, real banshees, real trips into space. To suggest that we need that explained to us is remarkably patronizing.

As I said before, Disney Parks & Resorts brands itself as bleeding-edge in terms of making that gap between fantasy and reality a little smaller than you thought possible, or a little smaller than you expected.

I, and others here, think Disney could (and should) have done a better job of “closing the gap” between what they chose to show in that video (especially knowing kids are watching) and what actually happens at dessert.

You see things differently, which, of course, is totally fine.

But honestly, please stop with the supercilious lawyer-splaining to people here who simply have a difference of opinion about where “puffery” goes too far in a specific ad for a dessert on a cruise ship.

I don’t think that’s an unreasonable request.

Well said. The condescension from lawyers online is so typical these days, as if being a lawyer somehow makes one an arbiter of all debate.

At no point have we discussed a class action lawsuit...

 

[mousefan73]

They could’ve simply have designed the restaurant to be something more like “honey I shrunk the kids” in Hollywood Studios. Maybe make the chairs I don’t know giant pieces of Lego or something small that’s blown up that you can use as a chair

 

[PurplePencil]

Just another idea (sorry if someone has already mentioned this one).

You order the cupcake, it appears on a themed tablet in the center of the table (instead of the canisters, and the tablet can interact with the show too), giving you the illusion that you are seeing your cupcake back in the lab-like kitchen. Then you can upsize it with one button, downsize it with another. On the screen, you have the illusion of enlarging it or shrinking it. Then you finalize your order with a touch of a button, and they bring it out to you. I would have loved that as a kid. I suspect many guests would go for the mini cupcake too. Maybe balance out those that go for jumbo.

When I first heard about World of Marvel I thought it was going to be like the interactive dinner Le Petit Chef on Celebrity Cruises.

 

[MomOTwins]

You really throw the “lawyer” thing around here and other threads as if you have some lock-and-key on rational, clear-eyed thought.

Guess what? You’re not the only attorney on this board, or in this thread, for that matter. And I think it’s perfectly acceptable to have a difference of opinion on this video without “talking down” to those with a different perspective or calling them trolls.

Does this video arise to fraud, or anything actionable in terms of misleading advertising? Of course not.

Has anyone here seriously brought up anything even resembling lawsuits or other proceedings because they feel screwed out of their giant cupcake? I don’t think so.

Has anyone here said they actually expected to see a cupcake enlarge right before their eyes? No, we’re not morons detached from reality.

We all understand that there is always a gap between what is advertised and what is delivered. We all know Disney can’t deliver real pixie dust, real banshees, real trips into space. To suggest that we need that explained to us is remarkably patronizing.

As I said before, Disney Parks & Resorts brands itself as bleeding-edge in terms of making that gap between fantasy and reality a little smaller than you thought possible, or a little smaller than you expected.

I, and others here, think Disney could (and should) have done a better job of “closing the gap” between what they chose to show in that video (especially knowing kids are watching) and what actually happens at dessert.

You see things differently, which, of course, is totally fine.

But honestly, please stop with the supercilious lawyer-splaining to people here who simply have a difference of opinion about where “puffery” goes too far in a specific ad for a dessert on a cruise ship.

I don’t think that’s an unreasonable request.

Several posts here have described Disney’s advertising is “misleading” and a “bait and switch” which are both legal terms as applied to advertising. My point is just because the reality from Disney is not as good ad what you’d hoped it to be does not make it misleading. Yet many posts in this thread have insisted over and over that this is not merely disappointing but actually misleading because jumbo size cupcakes are reasonable to expect due to ship ingredient storage practices, shipboard kitchen capacity, the number of guests who would likely order them each day, the availability of large pretzels on cruise ships, and so on.

By all means feel free to complain if the Marvel restaurant seems like a lackluster experience. It is basically animator’s crush show, Marvel edition. But saying the ad was misleading and the ad clearly conveyed we’d all be able to get giant edible cupcakes… that just goes too far IMO. Can’t fathom how anyone would be misled by something so very obviously meant to be fantasy/imagination.

 

[anricat]

Can’t fathom how anyone would be misled by something so very obviously meant to be fantasy/imagination.

It's already been explained to you how a NON ZERO number of people in this thread were "misled."

The official dictionary definition of this word is: cause (someone) to have a wrong idea or impression about someone or something.

It seems that for most of the people commenting here, we definitely did get the wrong idea or impression. We thought we were getting some kind of aforementioned Disney magic. It didn't happen. We're bummed. Look above at all the creative ways people here on the DIS came up with to make it work. These are regular non-imagineer types and there are so many clever things they came up with to totally make that ad not mislead. And most of them would have been super duper easy to implement.

Most average folks don't run around using lawyer speak (THANK GOODNESS) so you can pretty much assume we're using the regular dictionary definition of "misled" here and it seems to apply.

Why does it bother you so much that we feel like Disney didn't deliver on this one? That's what baffles me. So you and your spouse think we're morons or something for feeling this way? Yay! You totally didn't fall for the marketing. I guess that's one way to not be disappointed in life? Sounds rather cynical to me.

 

[disneypanda11]

Lots has been said about the cupcake meeting or falling below expectations, so I'll bypass that; however, along those lines, our family is kind of... confused... about exactly what the "wow" factor of this restaurant is.

I remember seeing Disney exec's talking about this being one of their most ambitious undertakings to date and I'm just not seeing it. If there were some type of truly interactive element that produced a reaction of some kind (cupcake or otherwise) I could see it, but the preview I watched honestly looked like watching a Marvel movie on a TV screen and pressing a button that had no result. I'm really hoping I'm missing something here!

 

[DLgal]

Lots has been said about the cupcake meeting or falling below expectations, so I'll bypass that; however, along those lines, our family is kind of... confused... about exactly what the "wow" factor of this restaurant is.

I remember seeing Disney exec's talking about this being one of their most ambitious undertakings to date and I'm just not seeing it. If there were some type of truly interactive element that produced a reaction of some kind (cupcake or otherwise) I could see it, but the preview I watched honestly looked like watching a Marvel movie on a TV screen and pressing a button that had no result. I'm really hoping I'm missing something here!

At this point, I'm really hoping Disney is messing with us and purposely kept some things under wraps for the REAL inaugural sailing. I'm hoping this was an intentional way for them to draw out the launch of this ship, from a marketing perspective. It would be amazing if on that first cruise, the Marvel dining room brought out the magic.

 

[MomOTwins]

It's already been explained to you how a NON ZERO number of people in this thread were "misled."

The official dictionary definition of this word is: cause (someone) to have a wrong idea or impression about someone or something.

It seems that for most of the people commenting here, we definitely did get the wrong idea or impression. We thought we were getting some kind of aforementioned Disney magic. It didn't happen. We're bummed. Look above at all the creative ways people here on the DIS came up with to make it work. These are regular non-imagineer types and there are so many clever things they came up with to totally make that ad not mislead. And most of them would have been super duper easy to implement.

Most average folks don't run around using lawyer speak (THANK GOODNESS) so you can pretty much assume we're using the regular dictionary definition of "misled" here and it seems to apply.

Why does it bother you so much that we feel like Disney didn't deliver on this one? That's what baffles me. So you and your spouse think we're morons or something for feeling this way? Yay! You totally didn't fall for the marketing. I guess that's one way to not be disappointed in life? Sounds rather cynical to me.

We’re not laughing at anyone, just genuinely baffled that anyone would look at an obviously fake cupcake transformation in a promo ad and take it so literally. I do think you hit the nail on the head—not having unrealistic expectations based on advertising is one way I avoid being disappointed in life.

I do think Worlds of Marvel like everything else on the wish probably has some things done well and others executed poorly. But I will reserve judgment until I experience and not go in feeling betrayed by a CGI animated cupcake in an ad.

 

[DLgal]

LOL

I'm listening to Carlye Weisel's (friend of the DIS) Very Amusing podcast and she is giving her review from the media cruise. She had something to say about all this:

"The whole quantum core thing on the table, which uses Pym technology to shrink and grow items, though, was a total flop. It's an absolute ruse. So don't get too excited about that like I did, even if I did enjoy the entire experience, and the themeing and the performances as a whole. Long story short, a muffin is NOT gonna go tiny/big on your table and you shouldn't even be dreaming about it, even though they sold us a false bill of goods with the marketing for this restaurant for months, just trust me on that one. The restaurant's still great (sigh) but nothings going big to small and it's a real bummer. "


She gets it.