goofy4tink
No tags...not needed! Transportation moderator
- Joined
- May 2, 2002
- Messages
- 54,711
Nope, because I didn't report her. I said she had a bad day. It's the only "bad" Disney experience we have had and I don't feel owed anything. My only intent in reporting now is it obviously was not a one time experience , a bad day- this particular girl has poor people skills apparent and needs told to watch herself or hand over the black wig to someone who won't make snow white look like a jerk. I don't want a thing.
I don't think every little thing needs reported. If the server had said it that way I honestly wouldn't have cared but a princess doesn't need to do that. I don't feel the need to report every incident because "Disney needs to know" . People have bad days so no need to report except it was worse because she is a character. Had I not heard she did the same thing to others I'd still not have reported. Maybe everytime a character acts poorly they do need reported idk. That's to each person to decide on their own. Some people are more comfortable hitting guest services daily to give a run down of their. Others don't feel their voice needs to be heard on every issue and may question if they misjudged things. To each their own. Guest services isn't the only way to remedy- that's why they have the contact us sections .
I have to apologize. I got you confused with another poster who had an issue with Snow White's appearance in Epcot's WS. Sorry. You had two different situations.
Yes, people have bad days...I love working retail and customer service, and have had some days that were doozies. But.....when you are representing a company like Disney, and you are interacting with children, as a much loved character, it would behoove you to act appropriately for that character. What would happen if your experience happened to some one who was on their one and only trip to WDW??? What if that meal had been the one they splurged on, and they were having no others?? Well, now a character has 'performed' poorly...which has now impacted a guests visit. It's one thing for those of us who go often to deal with an occasional bad experience. But I do tend to feel badly for those who are first timers..and have no idea the way it's supposed to be.
Again, sorry for my confusion.

