Snail mail kudos address?

[disneygoof]

Does anyone have a good address for sending notes regarding cast members? I want to send a note, but am hoping to make a real impact. I want to let someone in high authority know about a wonderful experience I had with transportation, specifically a bus from a resort.

Also, general address for exceptional waitservice would also be appreciated.

Thanks, and have a magical day!

 

[tinkerbell81284]

Walt Disney World
Guest Communications
P.O. Box 10040
Lake Buena Vista, FL 32830

wdw.guest.communications@disneyworld.com

Both these addresses will work. I just sent out a letter to the "snail-mail" address earlier last week.

Tink

 

[steveanddonna]

tinkerbell81284 is correct - even though these seem like generic addresses it's the best way to get mail to a CMs supervisor/manager. The exception is for resort CMs. In these cases I have sent mail directly to their GM at the resort. Guest Communications has been excellent not only in forwarding praise to the appropriate department, but has also forwarded personal notes of thanks, a drawing from my niece, photos, etc. directly to the cast members in question. The cast mebers received these items surprisingly promptly for such a large organization, as some of them thanked us or commented on the letters on subsequent visits.