NostalgicDad
"iHopeWeNeverLoseSomeOfTheThingsOfThePast"-WD
- Joined
- Jul 10, 2006
- Messages
- 2,532
I've never dealt with zenfolio but it does sound very similar to smugmug in most regards and I'm sure I would be satisfied had I gone that route.
But, out of any online site that I've dealt with, photo site or anything else, I have never been more impressed with the customer service as I have been with smugmug. I can honestly say that it's never taken longer than 30 minutes to an hour to get an email response to a question I've asked on any day of the week. Most of the time it's probably less than that. And, as others have mentioned, the dgrin forum is a huge help.
But, out of any online site that I've dealt with, photo site or anything else, I have never been more impressed with the customer service as I have been with smugmug. I can honestly say that it's never taken longer than 30 minutes to an hour to get an email response to a question I've asked on any day of the week. Most of the time it's probably less than that. And, as others have mentioned, the dgrin forum is a huge help.