autumnsmommy
^Disney pic coming soon^
- Joined
- Mar 28, 2006
- Messages
- 656
ok heres what i did and i feel like it was a waste of typing:
Please wait for a Chat Representative to respond.
Thank you for contacting Verizon Wireless. My name is 'Lina', how may I assist you?
Lina: Thank you for visiting our website. My name is Lina , how may I assist you today?
you: i have a blackberry storm 2 and i am interested in upgrading to iphone 4, not eligible til 3/2012
Lina: Sure! I can help you with your concerns today, and before we get started may I please have your first and last name and ten digit mobile number?
you: how much will one cost without the 2 year upgrade, and will i be able to do it in the future without losing my grandfathered unlimited data plan? xxxxxxxx 000*000*0000
Lina: I do understand that you are inquiring about your account. I would be happy to help you today. First, for security purposes, may I please have the last four digits of the Account Owner's Social Security Number on the account?
me: ****
Lina: The cost is 649 for full retail.
me: cough
me: will i be able to upgrade later without losing my unlimited data plan?
Lina: The iphone requires a data plan of 29.99 or higher.
me: i say upgrade since my storm 2 is slow and apps for it stink
me: i have the 29.99 data plan with my storm2
Lina: Ok.
me: so will i be able to switch phones next march and keep unlimited data?
Lina: Yes the phone requires a data plan.
me: do i have a person or a bot?
Lina: I am a real person.
me: ok, trying to find out if the unlimited data plan, which i have, will vanish when i change phones in march or not
Lina: Yes the phone requires a unlimited data plan
me: and the square root of 9 is? assuming you are a person
Lina: Do you have any other further questions or concerns I may assist you with?
me: i know i have unlimited plan now, the unlimited plans are scheduled to go away in july. I am trying to see if my plan will be grandfathered
Lina: Yes the phone requires a unlimited data plan
me: or if i need to change phones now to keep my plan
Lina: All smartphones require data plan,
me: i know that, i am on unlimited data now and know that on 7/7 it changes, should i buy a new phone before then to keep my plan?
Lina: I am not aware of a change of data plans.
me: they dont tell bots these things, just the people
Lina: Ok.
me: its on various financial websites, and budget forums, and im trying to find the answer to a simple question
Lina: Is it on Verizon web site because if it is not that it is a rumorr.
Lina: rumour*
me: will i be able to keep the unlimited data plan i currently have when i switch to an new phone at the end of my current term
Lina: If it is not on our web site I am not aware of a change.
Lina: If the phone you upgrade to is a smartphone it will require a data package of 29.99 or higher.
me: i have a 29.99 data plan now
Lina: ok.
Lina: I have not heard from you for a few moments. Would you like me to keep this chat session open for you?
me: actually the memo is an internal verizon memo that the rumour is coming from
me: and its all over the financial sites on the web
me: odd verizon doesnt know about it
Lina: I understand your concern but I am not aware of a data change.
me: ok, guess ill go into the store and see if anyone there knows, thank you





next round of beating the dead horse....
Please wait for a Chat Representative to respond.
Thank you for contacting Verizon Wireless. My name is 'Lina', how may I assist you?
Lina: Thank you for visiting our website. My name is Lina , how may I assist you today?
you: i have a blackberry storm 2 and i am interested in upgrading to iphone 4, not eligible til 3/2012
Lina: Sure! I can help you with your concerns today, and before we get started may I please have your first and last name and ten digit mobile number?
you: how much will one cost without the 2 year upgrade, and will i be able to do it in the future without losing my grandfathered unlimited data plan? xxxxxxxx 000*000*0000
Lina: I do understand that you are inquiring about your account. I would be happy to help you today. First, for security purposes, may I please have the last four digits of the Account Owner's Social Security Number on the account?
me: ****
Lina: The cost is 649 for full retail.
me: cough
me: will i be able to upgrade later without losing my unlimited data plan?
Lina: The iphone requires a data plan of 29.99 or higher.
me: i say upgrade since my storm 2 is slow and apps for it stink
me: i have the 29.99 data plan with my storm2
Lina: Ok.
me: so will i be able to switch phones next march and keep unlimited data?
Lina: Yes the phone requires a data plan.
me: do i have a person or a bot?
Lina: I am a real person.
me: ok, trying to find out if the unlimited data plan, which i have, will vanish when i change phones in march or not
Lina: Yes the phone requires a unlimited data plan
me: and the square root of 9 is? assuming you are a person
Lina: Do you have any other further questions or concerns I may assist you with?
me: i know i have unlimited plan now, the unlimited plans are scheduled to go away in july. I am trying to see if my plan will be grandfathered
Lina: Yes the phone requires a unlimited data plan
me: or if i need to change phones now to keep my plan
Lina: All smartphones require data plan,
me: i know that, i am on unlimited data now and know that on 7/7 it changes, should i buy a new phone before then to keep my plan?
Lina: I am not aware of a change of data plans.
me: they dont tell bots these things, just the people
Lina: Ok.
me: its on various financial websites, and budget forums, and im trying to find the answer to a simple question
Lina: Is it on Verizon web site because if it is not that it is a rumorr.
Lina: rumour*
me: will i be able to keep the unlimited data plan i currently have when i switch to an new phone at the end of my current term
Lina: If it is not on our web site I am not aware of a change.
Lina: If the phone you upgrade to is a smartphone it will require a data package of 29.99 or higher.
me: i have a 29.99 data plan now
Lina: ok.
Lina: I have not heard from you for a few moments. Would you like me to keep this chat session open for you?
me: actually the memo is an internal verizon memo that the rumour is coming from
me: and its all over the financial sites on the web
me: odd verizon doesnt know about it
Lina: I understand your concern but I am not aware of a data change.
me: ok, guess ill go into the store and see if anyone there knows, thank you





next round of beating the dead horse....



). I had been procrastinating even with being eligible for an upgrade. But your post made me get to the Verizon store and get my smart phone with the unlimited data plan grandfathered in. I also asked at my Verizon store, why we were not notified of the change that is coming?? They did not have any answers and they did not even know the date at which it would go into effect!!
Joan