autumnsmommy
^Disney pic coming soon^
- Joined
- Mar 28, 2006
- Messages
- 656
ok heres what i did and i feel like it was a waste of typing:
Please wait for a Chat Representative to respond.
Thank you for contacting Verizon Wireless. My name is 'Lina', how may I assist you?
Lina: Thank you for visiting our website. My name is Lina , how may I assist you today?
you: i have a blackberry storm 2 and i am interested in upgrading to iphone 4, not eligible til 3/2012
Lina: Sure! I can help you with your concerns today, and before we get started may I please have your first and last name and ten digit mobile number?
you: how much will one cost without the 2 year upgrade, and will i be able to do it in the future without losing my grandfathered unlimited data plan? xxxxxxxx 000*000*0000
Lina: I do understand that you are inquiring about your account. I would be happy to help you today. First, for security purposes, may I please have the last four digits of the Account Owner's Social Security Number on the account?
me: ****
Lina: The cost is 649 for full retail.
me: cough
me: will i be able to upgrade later without losing my unlimited data plan?
Lina: The iphone requires a data plan of 29.99 or higher.
me: i say upgrade since my storm 2 is slow and apps for it stink
me: i have the 29.99 data plan with my storm2
Lina: Ok.
me: so will i be able to switch phones next march and keep unlimited data?
Lina: Yes the phone requires a data plan.
me: do i have a person or a bot?
Lina: I am a real person.
me: ok, trying to find out if the unlimited data plan, which i have, will vanish when i change phones in march or not
Lina: Yes the phone requires a unlimited data plan
me: and the square root of 9 is? assuming you are a person
Lina: Do you have any other further questions or concerns I may assist you with?
me: i know i have unlimited plan now, the unlimited plans are scheduled to go away in july. I am trying to see if my plan will be grandfathered
Lina: Yes the phone requires a unlimited data plan
me: or if i need to change phones now to keep my plan
Lina: All smartphones require data plan,
me: i know that, i am on unlimited data now and know that on 7/7 it changes, should i buy a new phone before then to keep my plan?
Lina: I am not aware of a change of data plans.
me: they dont tell bots these things, just the people
Lina: Ok.
me: its on various financial websites, and budget forums, and im trying to find the answer to a simple question
Lina: Is it on Verizon web site because if it is not that it is a rumorr.
Lina: rumour*
me: will i be able to keep the unlimited data plan i currently have when i switch to an new phone at the end of my current term
Lina: If it is not on our web site I am not aware of a change.
Lina: If the phone you upgrade to is a smartphone it will require a data package of 29.99 or higher.
me: i have a 29.99 data plan now
Lina: ok.
Lina: I have not heard from you for a few moments. Would you like me to keep this chat session open for you?
me: actually the memo is an internal verizon memo that the rumour is coming from
me: and its all over the financial sites on the web
me: odd verizon doesnt know about it
Lina: I understand your concern but I am not aware of a data change.
me: ok, guess ill go into the store and see if anyone there knows, thank you





next round of beating the dead horse....
Please wait for a Chat Representative to respond.
Thank you for contacting Verizon Wireless. My name is 'Lina', how may I assist you?
Lina: Thank you for visiting our website. My name is Lina , how may I assist you today?
you: i have a blackberry storm 2 and i am interested in upgrading to iphone 4, not eligible til 3/2012
Lina: Sure! I can help you with your concerns today, and before we get started may I please have your first and last name and ten digit mobile number?
you: how much will one cost without the 2 year upgrade, and will i be able to do it in the future without losing my grandfathered unlimited data plan? xxxxxxxx 000*000*0000
Lina: I do understand that you are inquiring about your account. I would be happy to help you today. First, for security purposes, may I please have the last four digits of the Account Owner's Social Security Number on the account?
me: ****
Lina: The cost is 649 for full retail.
me: cough
me: will i be able to upgrade later without losing my unlimited data plan?
Lina: The iphone requires a data plan of 29.99 or higher.
me: i say upgrade since my storm 2 is slow and apps for it stink
me: i have the 29.99 data plan with my storm2
Lina: Ok.
me: so will i be able to switch phones next march and keep unlimited data?
Lina: Yes the phone requires a data plan.
me: do i have a person or a bot?
Lina: I am a real person.
me: ok, trying to find out if the unlimited data plan, which i have, will vanish when i change phones in march or not
Lina: Yes the phone requires a unlimited data plan
me: and the square root of 9 is? assuming you are a person
Lina: Do you have any other further questions or concerns I may assist you with?
me: i know i have unlimited plan now, the unlimited plans are scheduled to go away in july. I am trying to see if my plan will be grandfathered
Lina: Yes the phone requires a unlimited data plan
me: or if i need to change phones now to keep my plan
Lina: All smartphones require data plan,
me: i know that, i am on unlimited data now and know that on 7/7 it changes, should i buy a new phone before then to keep my plan?
Lina: I am not aware of a change of data plans.
me: they dont tell bots these things, just the people
Lina: Ok.
me: its on various financial websites, and budget forums, and im trying to find the answer to a simple question
Lina: Is it on Verizon web site because if it is not that it is a rumorr.
Lina: rumour*
me: will i be able to keep the unlimited data plan i currently have when i switch to an new phone at the end of my current term
Lina: If it is not on our web site I am not aware of a change.
Lina: If the phone you upgrade to is a smartphone it will require a data package of 29.99 or higher.
me: i have a 29.99 data plan now
Lina: ok.
Lina: I have not heard from you for a few moments. Would you like me to keep this chat session open for you?
me: actually the memo is an internal verizon memo that the rumour is coming from
me: and its all over the financial sites on the web
me: odd verizon doesnt know about it
Lina: I understand your concern but I am not aware of a data change.
me: ok, guess ill go into the store and see if anyone there knows, thank you





next round of beating the dead horse....