Shopping Returns to Disney World

[Soccer Princess]

Can I return something bought on the shop Disney website to a store in Disney World if it is something they also sold as well? I have the receipt/packing slip. Does anyone have real world experience trying this? Thanks!

 

[jaysmom4285]

No real world experience, but this is from the shopdisney returns and exchanges site:

"Returns or exchanges of merchandise purchased from shopDisney can be made to any Disney Store location in the continental United States in accordance with the In-Store Return Policy, excluding Personalized Items, Art, Fine Jewelry, Limited Edition items (excluding apparel), Disney parks and Resorts, Disney Cruise Line, Vinylmation, Mirrors, Electronics, Indoor and Outdoor Furniture, bicycles, scooters or ride-on vehicle, Special Order merchandise and any item designated as “online return only” or similar language. All returns or exchanges must have the original packing slip/receipt with the merchandise to be returned or exchanged."

 

[erionm]

No real world experience, but this is from the shopdisney returns and exchanges site:

"Returns or exchanges of merchandise purchased from shopDisney can be made to any Disney Store location in the continental United States in accordance with the In-Store Return Policy, excluding Personalized Items, Art, Fine Jewelry, Limited Edition items (excluding apparel), Disney parks and Resorts, Disney Cruise Line, Vinylmation, Mirrors, Electronics, Indoor and Outdoor Furniture, bicycles, scooters or ride-on vehicle, Special Order merchandise and any item designated as “online return only” or similar language. All returns or exchanges must have the original packing slip/receipt with the merchandise to be returned or exchanged."

There are NO Disney Store locations remaining in FL. The stores at WDW are all a separate division and it's unlikely any of them will take shopDisney.com returns.

 

[jaysmom4285]

I thought maybe World of Disney at Disney Springs might qualify, but obviously I could be wrong.