We always ship a package down before we go. When the kids were younger we would do diapers/wipes/snacks.....Now we usually just do snacks, sunblock, bottled water. When you ship it down make sure you have the correct address for the hotel as well your reservation number under your name, along with the check-in date. When you check in tell them you have a package waiting, usually it is noted in the computer. They will get it from the storage room and deliver it to your room for you. It also works well to have it arrive a couple days before you get there-just in case!! We usually use UPS that way we can track it, see that it arrived and who signed for it, print all this out before we go, so we have all the info we need with us in case there is a problem. We've done this the past 5 years and never had any trouble.