Hi all,
I called
DCL yesterday since my e-mail to them was never repsonded to regarding the switch from the "well-being" to the "spa-taster" as part of the REAS package, couples spa choice.
When I originally added REAS the literature said that you could choose between either of the above treatments and I intended on booking the later since we're doing the well-being on CC. Well, I was told that "spa-taster" is offered by the spa (even though I can't find an info about it on the DCL site) but not as an option for REAS. Now I'm annoyed!
The literature says you can book ahead of everyone else (granted I did get into the system and get what I wanted) but that option was taken away because it was a DVC chartered sailing....and now this option is removed too. Ugggggggggggggggggh.
The CM asked me if I read this on their site or another "non-affliated" site. I didn't admit that I did read it on many of those unoffical sites so maybe this is something generally unpubliched by DCL but is an available option? The CM basically said if I had the literature to prove it, which I don't, than I'd have a better argument. Once again I got a CM who sounded very unsure about the info he was providing. He really couldn't tell me much more than the above.
Lastly, I asked him since the spa offers it, and since it "maybe" is still an REAS option that I could work it out w/ the spa. His answer "oh...yeah...my manager did say that you could try that." Double ugghhh...he would've never offered that info if I didn't prompt him to.
Now, Mary I know you said you did the "Spa-Taster" as part of REAS in October...has anyone on here done it more recently than that?
I'm sorry I keep bringing this up - but I need to vent & share
