Sears Ripped Me Off

[Bell30012]

Living in a small town we have a Sears Catalog Store. So when we want to purchase things from Sears we have them shipped to the Catalog Store. I've never had any issues with them standing behind any offer or purchase. We also now have a JC Penny Catalog Store. Love them.

 

[Ginny Favers]

Wow, you guys are the GREATEST!

Thank you, Dizneefun and Lost*in*cyberspace for that info. I've sent it to them and hope that they will resolve it.

I remembered the original offer said something about receiving the card by late October, but after I placed the order, there was no email, no notice on the invoice, no notification at all that I would be receiving it. So when I emailed them and they said, "We have no idea what you're talking about," I was a bit concerned.

I'll let you know how it turns out! Thank you again!! (It is also nice to know I'm not going crazy and didn't imagine the offer!!)

 

[Minnesota!]

When you placed the order did you get an email confirmation of what you ordered?

 

[Ginny Favers]

When you placed the order did you get an email confirmation of what you ordered?

Yes, but there was no mention at all of the free gift card. There was no mention of it at all after I placed the order, which concerned me.

Just wanted to say that they emailed me and told me that they're sending me the gift card. I am not sure they would have, had I not provided the information Dizneefun and Lost*in*cyberspace gave me. Thank you again!

(I hope they follow through on their promise this time!)

 

[richmond282]

I quit purchasing anything with a rebate a couple years back for this exact same reason. I will only purchase such items IN-STORE where they hand you a gift card right away.