Sure...last Sept. was our most recent visit. Although the room is beautiful it is so loud you can barely hear yourself think. I know it's Disney, and I know there are kids everywhere, but this was insanity. Our server discouraged me harshly from ordering an appetizer because we were on the
DDP and would have to pay out of pocket. She literally acted as if I was a fool. Next, when I said what I wanted for my entree she replied "Oh, that smells so bad, no one likes it. Are you sure you want it?". Um, yes, yes I do. Then we didn't want to order dessert with our apps and entrees. She was completely put out. She literally threw the menus back onto the table and stormed off in a huff. I was as polite as I could be when I said we'd prefer to order dessert after our entrees. Her behavior was uncalled for. Of course, then we had to hunt her down to order dessert and she repeated how we were foolish and difficult for not ordering it earlier. Then, we had to wait at least 20 minutes for the bill. The food was good, but the experience was absolutely horrible.
On our first visit several years ago, I don't remember the details, but I do remember leaving and saying never again. We decided to give it one more try on this last trip. But, we have learned our lesson.
Did you write a letter.? The thing that I hear a lot about on these boards is folks complaining about the service at a restaurant at Disney, {and in your case, you received REALLY poor service} but they never seem to take any action on the problem, such as talking to the manager before leaving the restaurant, or at the very least, sending a letter. If I received really bad service ANYWHERE, not just at WDW, I would ask to speak to a manager. Not that it happens very often, but you really need to act on this right away.
