We were on deck 4 during the winter so at 4 the sun was just starting to come down and DD who is 5 was in the line up at the front of our family. She was hot, thirsty and generally didn't understand why we were still standing there, we had been checked in but had to wait for it to be over. She cried the whole time. A CM came over got down to her level and talked to her and kept telling her it will be over soon.