RPR Club Level

johnvree

DIS Veteran
Joined
Feb 14, 2004
Messages
1,057
We are thinking about staying on the club level next trip. We love the concierge services at Disney resorts.

Can anyone give me some info on the club level?

How's the lounge?
How is the food?
Do you remember when the food was out and the variety?

Any info would be appreciated.

Thanks
 
We'll be staying club level for 4 nites starting 12/17...can let you know.
 
Coffee: 6:30 - 7:00 am

Grand beginnings: 7 - 10:30 am. This included coffee and tea as well as juices. I think orange and apple (sorry, I don't drink juice in the morning). This was primarily toast, fruit, bagels, warm cinnamon buns, cereals, pastries, yogurts, and your typical continental breakfast stuff.

Refreshments 11:30-2:30. This was pretty much potato chips and fruit as well as small bottles of soda and water.

Afternoon tea 3 - 4:30. Only made this once, and the one time we were there, only the potato chips and fruit were still out. Maybe some cookies.

Twilight Refreshers: 5 - 7 pm. This was your happy hour. Complimentary wine and beer that the staff would provide you upon asking. Liquor pours were available at $5 per pour. Only one night during our 5-night stay did they have fried shrimp. The remaining four nights the menu was consistently made up of cold foods: either a pasta or potato salad, veggies and dip, cheese and crackers, and tortilla chips with guacamole, salsa, and sour cream.

Cordials and Desserts: 8 - 10 pm. We never made this as we eat dinner late and then like to hit City Walk.

I was not particularly impressed with the Club Lounge evening offerings since the room type is the same, and you're primarily paying for access to the Club Lounge. The staff was very nice, and we liked the idea of spreading out a bit in there since we found the room to be small. But, for our January trip, I couldn't justify the extra $110 a night more for Club, when I'd have a piece of toast in the morning, we'd grab a few water bottles before heading out to the parks, and maybe we'd have a 6-pack of beer between us.

You can read more about our trip on the trip reports board. There are a couple of pictures of the club lounge there as well.

Have a great trip!

Edited to add: Club is nothing like concierge level at Disney. You are primarily paying for access to the club lounge, snacks, and free access to the fitness center (which you can also get with a Loews First card). There is no special check-in, and no real help with PS requests and no individual service like there is with Disney. They will confirm any reservations you have for you, but when I asked the RPR Concierge where I could mail something, they didn't offer to mail it for me, but sent me down to the lobby to mail it myself. Not that they weren't very nice. But when we stayed concierge at the Grand Floridian, they offered to mail my letter and for free. They wouldn't even take money for the stamp. Don't get me wrong: this was probably the only positive experience I had with the GF Concierge. I guess I'm just saying that like the parks, you can't compare Club level v. Concierge.
 

Thanks AlexandNessa, that's exactly what I was looking for. We love the concierge at the Poly and have a hard time staying there without springing for the concierge service. We have found the Poly's concierge to be fantastic. They are unbelievably helpful, friendly and can be a real resource. Last trip, we used them quite a bit for last minute planning. With the exception of one last minute ps, they always came through. We are also willing to pay for the concierge service because of the location of the Hawaii building and the lounge. Both are great. And, believe it or not, one of the best perks was the special check in.

Oh yeah, your experience with the concierge was similar to mine. While I found the RPR's staff to be incredibly friendly, we asked the concierge to help us fax a one page document. They told me they couldn't fax it and sent me to the Business Center. They weren't rude, but I remember thinking, 'it's one page, how hard would it be to take care of that?'. Not a big deal, but it's the one thing I remember about the RPR concierge.

Thanks again.
 
I can tell you that none of Us's club level's compare to the Poly or AKL. They are the best of the best anywhere as far as concierge is concerned.
Other WDW concierge's are just okay.
I didn't have the same experiences at RPR. They mailed stuff for me, I even used their computer one day because I couldn't get mine to boot up. They made all my dinner reservations no problem. I'm wondering if it's the staff? Maybe some will and some won't? That shouldn't be the case though.
I'm trying PBH's concierge again, haven't since butler service. They have already called me to see if there were any dinner reservations they could make for me or if I needed a car and so on. So, off to a good start I guess. :flower2:
 
When we stayed club level they were very helpful with PS's. There were always 2-3 employees in the lounge to help. When I asked about Nascar cafe, she ended up giving me a discount coupon for the restaurant. She also booked me a scooby doo character meal the night of the dinner, just an hour or two before we wanted to go. And, this was in July, so it was busy and crowded. We loved it. We all enjoyed the food and it was extremely convenient.
 
:cheer2: We had a very good experience with RPR's club level, thought the food was great and they even gave my husband a bucket of bottled beer to take to the room one night! There were very few people when we went (last Oct.) and our kids would do their homework assignments in the lounge, which was soooo nice! I thought the little "meal" in the evenings was great, it helped with not having to buy such a big dinner, and also the desserts were excellent! They made reservations for my husband, he had them make a surprise appointment for me for the PBH spa!! It was awesome! They also called Tchoup Choup for us to tell them we were going to be there later, and called the kid's club next door to change that time as well...We found them to be very helpful and nice. I do know that a couple of the long time employees were leaving, unfortunately....I can't speak for the staff now. We throughly enjoyed having the lounge to go to, and extra perks that we received! We also had nightly turn-down and goodies left on our pillow!!
 














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