We are currently at RSC. We are checking out early tomorrow. This place is a nightmare! It is visually beautiful, but that's about it. Nothing works. Not the Internet, the phones, or wake calls. Maid service is thee WORST of anyplace I have ever been. Constantly trying to come into the room when the DND sign is on the door at 7am (3 days in a row). Then when they do make it in the rooms are not cleaned, the bed gets half done... Construction people everywhere. The first two rooms we were sent to were unfinished. The room we ended up in had not bath tub, just a shower. NOTHING rings up at the stores/markets (meaning the bar codes aren't in the system) All the ice machines, and vending machines on the floors are empty.... although you wont know until you put money in. I could go on and on. It was just chaos. I can see this place being amazing in a few months when everything is up and running. But they were not ready to open, and even the staff is freely admitting it. I guarantee that's why your tour was cancelled. This place is an embarrassment.
I will end on a happy note. The bath amenities were amazing. White cedar and lime... very christmasy. I love it.
Luckily (for him and us), we trust him implicitly!
I shall look forward to hearing about it then. If the July tour gets cancelled too, I might start to indulge myself in a spot of mild anxiety. 
