- Joined
- Mar 30, 2007
- Messages
- 5,083
OK - so how do you know when Disney has created the account, and how will we know how to access our info on-line? We are sending in closing docs and the BIG check today - I am guessing 10-14 days before we can make our first ressie?
You will receive a package in the mail giving you your temporary log on ID and password. If you don't have this yet, then its very likely you aren't in the system yet. We were already members, so I was able to check my account for updates, but I noted the points were added to our account on a Monday and by Wednesday I had received a new welcome packet from Disney. Once your in the system, you can do whatever you need to with your points.
If I hadn't called I wouldn't even know I existed to them. When calling I just said we were new members and wanted to see if we were in the system yet. At 7 calendar days we were and it was another 2-3 days before the points were there. Once we were in the system I asked to received the ID to set up my log in for the member website. The first CM said I'd get it mailed to me (she had to put me on hold a couple of times to get questions answered so I think she was fairly new). I tried again with a different CM and was given it immediately, logged on and got to see my lovely points! 

all we can do is wait, but at least the WORST part is over.
