Revival of the angry thread!

[ntsammy5]

they really are watching you

 

[auntie]

Okay..that's just plain scary!

 

[auntie]

Wiggle your ears and spit?

Oh...I see you've probably spoken with the same Amex rep that I have.


May as well bang my head on the wall..

 

[stacktester]

I usually buy travelers checks before we go on a trip because sometimes the card get's declined if there is a problem with the computer. That's really rare but I like paying with them because they're easy. Another reason to have them is if you lose your credit card it's harder to get that recovered to use again and if you lose the TC's you keep the receipt in a separate location and they'll deliver you new one's. Carrying cash is good but that can get lost too.

 

[ftwildernessguy]

Carrying cash is good but that can get lost too.

Not in the places I keep it, Donnie.

 

[Born 2 Fish]

I'm not sure but isn't this where someone is spose to say,,Eeeewwww.

 

[BRDof3]

Not in the places I keep it, Donnie.

Hence the phrase "dirty money." Talk about throwing your money down a black hole.

 

[2goofycampers]

Disney billing...would I contact the front desk of the resort in question..?

If you call reservations they will connect you to billing.

 

[vick]

Hence the phrase "dirty money." Talk about throwing your money down a black hole.

You men are gross.

 

[Born 2 Fish]

And THAT does not make me angry.

NOW GET OUTT'A MY FACE !!

 

[clkelley]

Disney billing...would I contact the front desk of the resort in question..?

There should be a phone number on your itemized resort bill. If you didn't have room charging and this was just a charge on your credit card there is usually a phone number listed on the item charged on your bill that you can call to ask about the charge directly from the merchant.

 

[BRDof3]

Oh sure Carol, go right ahead and flaunt the norms and customs of this board by un-hijacking a thread and actually trying to have a decent, helpful conversation. Boy, the nerve!

 

[ftwildernessguy]

Not in the places I keep it, Donnie.

Think about that when someone hands you a twenty at the fort.

 

[BRDof3]

I'd worry more if it was a 50. The higher the amount, the more security they will demand for it.

 

[2goofycampers]

Talk about a reason to use the KTTW card.

 

[PolynesianPixie]

ok, so the gist is you either use the KTTWC and risk unnecessary charges that will "keep Disney with you" long after your vacation.....or use cash and risk being handed change that Jim has kept in places you don't even want to know Jim has? Do I have this right?

 

[2goofycampers]

ok, so the gist is you either use the KTTWC and risk unnecessary charges that will "keep Disney with you" long after your vacation.....or use cash and risk being handed change that Jim has kept in places you don't even want to know Jim has? Do I have this right?

Yep, and welcome back, you have been missed.

 

[PolynesianPixie]

Yep, and welcome back, you have been missed.

why thank you. it's good to be back~ i've missed you all too!

 

[BRDof3]

ok, so the gist is you either use the KTTWC and risk unnecessary charges that will "keep Disney with you" long after your vacation.....or use cash and risk being handed change that Jim has kept in places you don't even want to know Jim has? Do I have this right?

Yep, that's the poop!

 

[auntie]

Okay...so today I called the front desk of the resort itself..they transferred me to "billing". I explained that the check out was automatic..linked to our American Express. We were in another part of Florida during what supposedly was a "late check out". She also told me there was another family with the same first and last name who stayed at the resort..during that time..but not on those exact dates. Anyway, I did mention that I had proof of check in at another resort. I told them we've stayed there previously and loved the resort. Have stayed in Disney enough times to know to ask for a late check out if we needed one..which in this case was not necessary. Also mentioned the mousekeeper we had, and told them she was great, and maybe she didn't realize we left the room. In any case...they didn't ask for any proof...just very nicely said after reviewing the situation they would be issuing a credit. It would take five to seven days.
THEN I called American Express...and told them this was the case. They didn't see an issue of a credit yet..and the charge is still held in dispute. They took down the information of who I spoke with and when. THEN I had to address my latest bill with them, where they misappropriated the payment. My husband uses this card for his pay pal account, and there are always credits, and charges. While I've got it all worked out..this isn't the first time we've had a problem with them. Honestly I think they hope people will just get tired and let things go, and wind up paying for charges they don't make.

We use this card because it used to be simple..it's a "charge" card..but not a credit card. Meaning that it gets paid in full each month..no interest. However, after their not handling the investigation too well, and applying the last statements payment incorrectly...I'm done. We will be using a credit card should the need arise. We've had this card for some 20 years...but American Express sure has changed. Mostly..I don't think the calls are even taken in AMERICA. I just call back until I get a customer service rep that I can understand.
So I "think" it's good news..hopefully Disney will issue the credit..which I think is pretty likely, and hopefully American Express won't screw it up. That...I have my doubts about.