Reservation Notification - is this right what Disney did ??

abner1776

DIS Veteran
Joined
Feb 24, 2006
Messages
1,245
Not sure where to post this, but as a DVC member...here goes.

With my DD heading off on a whirlwind trip to Tampa and then a one day power trip to magic kingdom, I booked her into Pop for one night so she would not have to drive back to Tampa at 1 am. I booked it through CRO and paid for it myself with the acknowledgements coming to me. I put her name in as the name of the guest but that was it. This was to be a surprise gift to her from my DW and I.

Three days later, my DD calls me up and says, "Dad, did you book me a room at Pop ?"

She had received a notification from Disney about her upcoming reservation at Pop with the usual welcoming stuff.

As long time DVC members, her info was in the disney system so I was not surprised so much that Disney had her info even though I did not provide it to them, but more that Disney would send her the reservation information without asking me if I wanted her to receive this information. I booked the reservation, I paid for it, I provided my email info and yet they contacted her without my permission.

In our case it provided a great talking point and much laughter, but did Disney cross the line contacting her directly ?
 
no - that is what they do. really surprised that CRO allowed you to book her a reservation w/o her address - they never have for me.
 




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