Resale Problem

[cgcw]

Just a heads up -- especially to buyers out there.

In October, we sold one of our contracts through the TimeShare Store. Closing went smooth, no problems -- at least that we were aware of.

Until the other day, when I opened our 2005 dues statement. Listed on there, were dues for the contract we sold.

I called Member Services who told me -- yep, we still own those 150 points at BWV. Then MS sent me off to Member Administration where I had to leave a message and have yet to receive a call back.

So, I called the TimeShare Store. Sure enough, we do still own BWV at least as far as Disney is concerned. The TimeShare Store is working to figure out where the problem is.

I'm certain the buyer has not tried to book any reservations with their points yet -- had they, they would have found out that they don't own any.

I'll admit, I am not the best bookkeeper. Had I been, I would have realized that our monthly due deduction from our savings account never decreased as it should have once the sale went through.

I will post an update when I hear back from the TimeShare Store.

Cindy

 

[Dean]

Is the deed recorded in the buyers name? You can check on the net to see. Did the closing company send the info and fee to DVC? Or did DVC just fail to make the change over? The problem is that if the change over is not made soon and/or the dues are not paid; you will not be a member in good standing in about 10 days and that will affect your options to reserve, bank, borrow, transfer and the like.

 

[cgcw]

Hi Dean

The dues have been paid and are still set up to be paid direct debit from our savings account. So, I think we are okay there.

I will ask the TimeShare Store the other questions tomorrow.

How do I check the status of the deed online?

 

[RobDoc]

Have you received your proceeds from the sale? If you have been paid, it sounds as though the buyer may have a gripe with someone (NOT you). They should have received the closing documents by now.

If you have not been paid, then you will need to get everything straightened out with TTS/DVC otherwise, your involvement is generous indeed. If you have been paid, I'd insist that DVC stop the direct debit immediately though and let TSS deal with DVC (and the buyer).

Here is a link to the <a href="http://www.occompt.com/2002/disclaimer.html">Orange County (FL) Comptroller's Office website</a> where you can check deed information.

Good luck!

 

[cgcw]

Doc,

We received our proceeds back in October within a couple of days of the closing.

I'm expecting a call back from the TimeShare Store tomorrow. To say they were surprised when I called them would be an understatement.

Your right, as it stands now, we have the best of both worlds. Our proceeds and our buyers points.

Off to see what the deed says.

Thanks.

 

[dis-happy]

I had a slightly different TSS closing problem from the buyer angle. It makes me wonder if your mistake was similar. We closed on our contract and supposedly everything was sent to Disney for the changeover, except that everytime I called for over 3 weeks we weren't in the system yet. I couldn't figure out what the problem was since a previous closing took only 3 days. In the end, an MS angel at Disney was the one who figured it out and fixed it for me, TSSC couldn't have cared less. Turns out that on the paperwork TSS sent me they had the wrong contract number listed (the contract number that doesn't change no matter who owns the points). Perhaps they sent in your paperwork with an incorrect number and Disney has been sitting on it not knowing what to do with it, especially if names and points don't match up as they should. Just a thought...