http://elliott.org/vault/interview/2004/ute.htm
Interesting article I received this morning. I have pasted a clip. You should read the entire article.
Xanax-popping co-workers. Overbearing managers who fire employees for not being aggressive enough. Ignorant customers. That was life behind the car-rental counter for Ute Hodges, a customer service agent for Alamo and Budget at Southwest Florida International Airport in Fort Myers, Fla. "I had a friend who worked for a rental car company and she made good money," says Hodges. "So I wanted to try it." What she learned about the business serves as a cautionary tale for anyone renting a vehicle today.
Interesting article I received this morning. I have pasted a clip. You should read the entire article.
Xanax-popping co-workers. Overbearing managers who fire employees for not being aggressive enough. Ignorant customers. That was life behind the car-rental counter for Ute Hodges, a customer service agent for Alamo and Budget at Southwest Florida International Airport in Fort Myers, Fla. "I had a friend who worked for a rental car company and she made good money," says Hodges. "So I wanted to try it." What she learned about the business serves as a cautionary tale for anyone renting a vehicle today.
