Refill Mugs - Are 2008 still good??

[Deb & Bill]

But if Disney didn't care, why would they post signs, write the rules on the side of the mug and respond to e-mails that the mugs are good at the resort you bought them for the length of your stay at that resort?

 

[mickaholic4077]

I agree! I think by saying a complete stranger has no character, that speaks volumes about you!

Thank you!!

 

[fan1080]

But if Disney didn't care, why would they post signs, write the rules on the side of the mug and respond to e-mails that the mugs are good at the resort you bought them for the length of your stay at that resort?

For the same reason they allow people to use late fastpasses, even though the fastpass clearly states: "Return Anytime Between xx:xx and xx:xx".

It seems that Disney sees it more like posted guidelines, rather than slap you across the knuckles kind of deal.

 

[CleveRocks]

Honor? For a soda?

If Disney doesn't feel the need to enforce it, I don't see the need for anyone to be big brother.

Number one, I'm not trying to be Big Brother ... I'm talking about the overall idea ... I'm not suggesting video surveillance, or the death penalty for an extra ice cube, or enforcement of any kind. I'm talking about the idea of honor.

The concept of honor does not vary by degrees, it is not dependent on dollar figures. The concept of honor has nothing to do whether one is being watched. It has nothing to do with the risk of getting caught. It has nothing to do with whether or not there is any sort of penalty or enforcement.

For example, my wife founded our local Brownie Girl Scout troop, and our first-ever Cookie sale is winding down to a close. Just yesterday one of my son's Cub Scout leaders asked to buy 3 boxes from us, but I didn't have any with me. The boxes are $3.50 each. He gave me $11 for the three boxes and and told me to keep the 50 cents change for the Troop. When I got home, I was very very careful to tell my wife that I had an extra 50 cents for the Troop ... I wanted to make sure that I didn't forget and then accidentally keep the 50 cents for ourselves. I put it in the Troop cashbox and wrote the apporpriate entry.

It may seem silly to some that I made such a big deal over 50 cents. It's ONLY 50 cents, right??? Wrong. Well, yes, it's only 50 cents, but the man who gave me the money told me to keep that 50 cents for the Troop (he didn't intend to "tip" me 50 cents!). It is the honorable thing to follow his wishes and to give the money to the Troop rather than keep it for myself. I could rationalize from here to Orlando about how we spent money on gasoline picking up and delivering cookies, the paper and the computer printer ink we used to help with sales, and so on and so on ... I could rationalize all day about keeping the 50 cents. And no one would know about it. There's no Big Brother (Big Sister???) watching over us to make sure we don't pocket that 50 cents. But making sure it went to the Troop was a matter of honor.

People who act honorably don't change their character as a function of dollar amounts.

However, I also realize that honor is not a requirement. People are free to choose whether to conduct themselves with honor or not. G-d Bless America. I know people who look for the angles, who look for what they can safely get away with ... I just don't associate with them. They make their choices. I make mine. I'd never try to intervene when I see anyone acting dishonorably (in relatively minor instances), because that is their choice, and who am I to rain on their parade? Like I said, G-d Bless America.

 

[hulagirl87]

A girl at work had her ipod stolen off her desk where I work yesterday. She found the headphones in the trash. That to me is a travesty. This, not so much. If someone wants to refill a mug that might have a different year stamped on it it makes no difference to me. I even saw someone once refilling a mug that wasn't even from a Disney resort, it was from a convenience store. A big 'ol 64 ouncer. Huge. Did anyone stop them, no. I don't know who is going to patrol the soda fountain area at each resort, monitoring mugs and such. If that is the worst thing that happens is that people are using outdated mugs I will move to the Polynesian and live in the volcano pool. That is my kind of crime.

 

[Mom2PrincessesLinSy]

whoa, this is deep man....

along the lines of "if a tree falls in a forest...." or "if you scream in space can anyone hear you"

Seriously, will there ever be an unanimously "correct" answer to this? No, because as long as the Disney stated policy remains different than that of the CMs who tell people to 'bring back their mugs in future visits', no one will no who is really right!

 

[fan1080]

Number one, I'm not trying to be Big Brother ... I'm talking about the overall idea ... I'm not suggesting video surveillance, or the death penalty for an extra ice cube, or enforcement of any kind. I'm talking about the idea of honor.

The concept of honor does not vary by degrees, it is not dependent on dollar figures. The concept of honor has nothing to do whether one is being watched. It has nothing to do with the risk of getting caught. It has nothing to do with whether or not there is any sort of penalty or enforcement.

For example, my wife founded our local Brownie Girl Scout troop, and our first-ever Cookie sale is winding down to a close. Just yesterday one of my son's Cub Scout leaders asked to buy 3 boxes from us, but I didn't have any with me. The boxes are $3.50 each. He gave me $11 for the three boxes and and told me to keep the 50 cents change for the Troop. When I got home, I was very very careful to tell my wife that I had an extra 50 cents for the Troop ... I wanted to make sure that I didn't forget and then accidentally keep the 50 cents for ourselves. I put it in the Troop cashbox and wrote the apporpriate entry.

It may seem silly to some that I made such a big deal over 50 cents. It's ONLY 50 cents, right??? Wrong. Well, yes, it's only 50 cents, but the man who gave me the money told me to keep that 50 cents for the Troop (he didn't intend to "tip" me 50 cents!). It is the honorable thing to follow his wishes and to give the money to the Troop rather than keep it for myself. I could rationalize from here to Orlando about how we spent money on gasoline picking up and delivering cookies, the paper and the computer printer ink we used to help with sales, and so on and so on ... I could rationalize all day about keeping the 50 cents. And no one would know about it. There's no Big Brother (Big Sister???) watching over us to make sure we don't pocket that 50 cents. But making sure it went to the Troop was a matter of honor.

People who act honorably don't change their character as a function of dollar amounts.

However, I also realize that honor is not a requirement. People are free to choose whether to conduct themselves with honor or not. G-d Bless America. I know people who look for the angles, who look for what they can safely get away with ... I just don't associate with them. They make their choices. I make mine. I'd never try to intervene when I see anyone acting dishonorably (in relatively minor instances), because that is their choice, and who am I to rain on their parade? Like I said, G-d Bless America.

My point is simply this, Disney doesn't care (at least, that's the way it looks), so why should anyone else. Disney has not labeled this as dishonorable, and there is no need to throw out analogy after analogy about the topic.

If you don't like it, leave it at that. There is no need to label anyone as dishonorable because they choose to do so, it's no different than any other "rule" (guideline) that isn't enforced (late fastpass). And, it can't be dishonorable if a CM told them they could do so, even if the CM was wrong. They were simply following the direction they were given.

It's a difficult issue. If Disney would have policed it from the beginning and held firm to their policy, that's a different matter. However, they simply haven't.

 

[Mamalisa58]

Parents go up with those generic plastic sipping kid cups and fill them. No one ever says anything.

Just because no one has the guts to confront you does not make it acceptable. Again, what lesson are your children learning by YOU not following the rules. It is okay to do so since no one is monitoring you?

 

[BreezysMom]

Frankly, I think this is a classic "choose your battle" thing with Disney. I am sure there is a reason people are not called out on this issue.

During my stays at the Poly, I frankly never noticed what and who was filling any type of container.

I did however see a family place their order at the screen, pay for it and then help themselves to extra bakery goods. The Mom looked at the kids and said and basically said to take what they wanted, no one would know and grab some extra bottled drinks too while you are at it. Yep, I witnessed this whole disgusting display. In all honesty, how Captain Cooks is laid out, this is very possible to do.

As much as I would like to be the morality police, I just bit my tounge and let it go. It frankly was not my place.

I don't get the entitlement thing. I spent thousands on our last vacation, does that mean I should get my beverages for free? Or bakery items or whatever? It is sad that it has come to this.

 

[Sandisw]

I would still love it for Disney to come up with a way for those that do split stays to "officially" use the same mug for the trip. While I am going to be on the QSDP in August, we will end up with 8 mugs--all which look exactly the same--because we will be doing 5 nights at SSR and 2 nights a VWL. And, I do not need or want the extra mugs.

I think that Disney could easily monitor this better by just putting in the bar code option, like at the water parks, in all the resorts. Then, they can have the yearly mugs have a unique bar code that would only work for that year. Yes, there would be some overlap as they use up old mugs in January, but it certainly would cut down on any abuse going on.

But I am with many others that believe that Disney is not that worried about it. I really believe that there are still a lot of mugs still being sold and Disney is making a profit and that it is just considered a part of doing business.

 

[MODisFan]

Frankly, I think this is a classic "choose your battle" thing with Disney. I am sure there is a reason people are not called out on this issue.

During my stays at the Poly, I frankly never noticed what and who was filling any type of container.

I did however see a family place their order at the screen, pay for it and then help themselves to extra bakery goods. The Mom looked at the kids and said and basically said to take what they wanted, no one would know and grab some extra bottled drinks too while you are at it. Yep, I witnessed this whole disgusting display. In all honesty, how Captain Cooks is laid out, this is very possible to do.

As much as I would like to be the morality police, I just bit my tounge and let it go. It frankly was not my place.

I don't get the entitlement thing. I spent thousands on our last vacation, does that mean I should get my beverages for free? Or bakery items or whatever? It is sad that it has come to this. [/QUOTE

What a horrible thing to witness.

 

[Lehuaann]

If you are dishonest in small things, what makes you be honest in big things. Some people think stealing the penny candy or soda is okay. Others know stealing cannot be justified by warped thinking. It's just a matter of character--some have it and some don't.

Your post is offensive to me-who are you to say who has character and who doesn't? As such,I reported it as being offensive to me.

I did not mean to offend you or anyone else.
There is a sign and the mug itself says the policy. It has not changed; the rule has been there going back 10+ years--Good this visit only.
If you look at the other side you could say we who follow rules are offended also. The prices of those who are honest and pay for our purchases are inflated by those who persist in stealing. If everyone paid their fare share, the $13 mugs might only cost $10. When someone steals from Disney, Disney does not take a loss. They pass the cost along to the ones who play by the rules just like the stores in our hometowns do.
These are the character issues I refer to:
1)Respect. When Disney states this visit only, respect it.
2)Don't steal. There is no other word to describe taking something you have not paid for.
3)Responsible--paying your way, also guiding your children to do the right thing.
4)Humble--not thinking you are above the rules, also realizing you did wrong and changing ways
5)Cooperative--obeying the rules


I am not at all saying who has character and I was not answering a post of yours. I would never personally attack someone here because of my character. I will and do take a stand for what is right and wish that did not offend you.

Your post was not offensive AT ALL...Good Lord Disney policy clearly states that resort refillable mugs are only to be used for the resort where they were purchased for the duration of the stay.

Meaning: NO MULTI-TRIP USE OR MUG-HOPPING ALLOWED!!

Yet trip after trip, resort after resort, some (Ahh...humm) guest's will completely ignore the policies and use the excuse that the CM's didnt say anything...jeez, even the Disboard's do not allow nor condone the breaking of Disney policies ...therefore I am safe to say I would agree that the decision one makes regarding right or wrong WILL indeed speak volumes about a person's character.

 

[TotalSnowWhite]

If Disney started selling penny candy in the food courts, candy that they sold for one cent each, would you take a piece or 2 without paying? Would you demonstrate to your kids that it's OK to take a piece or two without paying? And if you answer "No" to these questions, my next question is, "HOW is this any different than taking soft drinks you didn't pay for?"

Seriously, I have NEVER received an answer to this question. I'm not angry, I'm not agitated ... I'm curious.

OK, so what do you think of this?

We were there in December. I was in line to buy a strawberry juice bar (yum!). I got to the front, ordered my frozen treat and the CM wouldn't take my money. Told me it was "on the mouse" and to have a magical day. I didn't pay for it. Should I have taken it? Should I have given it back and found a CM who would take my $2.00?

 

[Disneyadore]

Getting back to my original point ... this sort of thing is what happens every time I pose the question of penny candy ... people avoid the question and do not answer it head-on. Never once have I heard a single response such as "I refill old mugs but I wouldn't take a piece of candy" or "I refill old mugs and I would also take a piece of candy." Never once have I gotten a straight response. Curious, isn't it???

Because you asked the wrong question.

It should be : what would you do if it was YOUR business,shop,restaurant where people are getting "what they think is free stuff ore they are entitle to take without paying".

What would you do if somebody came into your business took something and just said to you okay for this one I don't pay.
I paid you more than enough for the other stuff.

 

[CleveRocks]

OK, so what do you think of this?

We were there in December. I was in line to buy a strawberry juice bar (yum!). I got to the front, ordered my frozen treat and the CM wouldn't take my money. Told me it was "on the mouse" and to have a magical day. I didn't pay for it. Should I have taken it? Should I have given it back and found a CM who would take my $2.00?

Actually, I'd feel uncomfortable in that situation. I wouldn't just consider myself lucky. I'd ask the CM if it is within her discretion to "give" it to me, or if it's just her own personal idea of a good time.

No, I don't think I'd track down someone and stuff my $2 in their hands, but I seriously would question the CM to make sure what she did was suggested my management (as a general thing) or if she was improperly giving away the store, so to speak. If she said it was just her thing but she knew the manager was away for a few minutes, I'd like to think I'd thank her but say I'd be more comfortable paying, since she doesn't have the right to give away merchandise. But like I said, I wouldn't go so far as to greatly inconvenience myself by having to hunt people down like the reverse of the paperboy in the movie "Better Off Dead," maniacally waving my $2 around trying to find someone to take it.

 

[TotalSnowWhite]

Actually, I'd feel uncomfortable in that situation. I wouldn't just consider myself lucky. I'd ask the CM if it is within her discretion to "give" it to me, or if it's just her own personal idea of a good time.

No, I don't think I'd track down someone and stuff my $2 in their hands, but I seriously would question the CM to make sure what she did was suggested my management (as a general thing) or if she was improperly giving away the store, so to speak. If she said it was just her thing but she knew the manager was away for a few minutes, I'd like to think I'd thank her but say I'd be more comfortable paying, since she doesn't have the right to give away merchandise. But like I said, I wouldn't go so far as to greatly inconvenience myself by having to hunt people down like the reverse of the paperboy in the movie "Better Off Dead," maniacally waving my $2 around trying to find someone to take it.

Wow. Honestly, I'd find it tiring to think like that, especially on vacation. It was during the YOAMD, so I did just consider myself lucky.

What about the free birthday cupcakes? We didn't pay for those (mine in December, DNiece in May, DS in June). Not everyone gets them, or so I've read here on the DIS (posted by many a PO'd DISer). How do you feel about that?

What I'm getting at is not everything is as black and white as people like to think it is. There's usually a grey area. Looks like this is one of them.

That being said, I'm excited to buy a new mug in...25 days!!!! Correction...24 days!!!!!

 

[lacrosse_lady72]

Refillable mugs: Dumb DIS hot topic #13

 

[Lehuaann]

I don't think the post was offensive either.

However, you are incorrect about mug-hopping. You were previously not allowed to resort/mug-hop but you are now.

Mug-hopping is now allowed...when did this change?? We all used refillable mugs 5 mo ago and was told it was a no no to mug-hop...so instead of toting them around everywhere we just left them back at our cabin I def knew we weren't supposed to be bringing them back and using them for future trips.

 

[nwhitehead1214]

I do believe that Disney likely includes in the cost analysis of their mugs the "recovery fee" for the alleged crimes. Disney is a brilliant corporate powerhouse, they would never, ever do something that loses money. I believe they would be happier knowing that this person has returned more than one time a year. Doesn't mean I think it is right. That being said, as an intellectual property attorney who spends much time observing abuses that are considered "ok" it can hurt a corporation. Now, be careful who you judge. If you make photocopies of a Disney photopass photo-- that is illegal (even for your Christmas ornaments). If you use any Disney character without permission (even at your birthday party/downloaded picture not paid for) that is illegal. Your internet icons that are Disney characters and/or Resort Logos we use without their permission-- watch out! Disney cares much more about this abuse. They are very scared of trademark dilutions. I am just saying be careful who you judge. Better be careful calling someone out in the realm of honesty/theft when you have a cute little Disney icon next to your name. Further, our family just got back from Animal Kingdom and we had someone who thought they were a "mug policy person" and accused our family of mug stealing. We were mortified because we just bought them. She thought she was so smart and said "well you have black handles and they don't sell black handles here". Crazy! Great debates. However, I do believe that in the end everyone should follow policy. Don't take my pointing out for intellectual property abuses as a justification for behavior-- I am just concerned about the character debates. This is real nitpicky stuff though.

 

[A&Bmama]

Actually, I'd feel uncomfortable in that situation. I wouldn't just consider myself lucky. I'd ask the CM if it is within her discretion to "give" it to me, or if it's just her own personal idea of a good time.

No, I don't think I'd track down someone and stuff my $2 in their hands, but I seriously would question the CM to make sure what she did was suggested my management (as a general thing) or if she was improperly giving away the store, so to speak. If she said it was just her thing but she knew the manager was away for a few minutes, I'd like to think I'd thank her but say I'd be more comfortable paying, since she doesn't have the right to give away merchandise. But like I said, I wouldn't go so far as to greatly inconvenience myself by having to hunt people down like the reverse of the paperboy in the movie "Better Off Dead," maniacally waving my $2 around trying to find someone to take it.

And if I were the CM this kind of response to the "pixie dust" I sent your way would make me sorry I ever offered it to you.

Try to do something nice for someone and they question your authority to offer it. I would find it insulting that you assumed that I could be offering something that I had no authority to offer. By the time you had interrogated me enough to figure out that, yes I do have the authority to offer you this gift the magic would have long since faded...