If this happen try to go My status, refresh and the join a boarding group should be there. I got it this wsy this morning from home. My MDE app is taking almost a minute to open. No way will open it fresh at 8:00!tried from home this morning. Had my app open 30 seconds before and tapped find out more right at 8. Button was grey. Went back and froth to the home screen a couple of times, then tried reloading the app. Button was red, but on backup groups. Any advice on what I did wrong?
I’m one of the folks complaining about the update re: getting a boarding group, too. Yesterday the updated app was a mess. This morning, it worked fine and I was poised for a BG at 8:00:15. Opened it at 7:55, fully expecting it to crash like yesterday. I think the takeaway is it’s unpredictable, and I’m interested in whether folks at the park have found that they HAVE TO close it out and reopen after tapping in at HS to get the “party” recognized as in the park. If I don’t close it out (as in shut down the app entirely by double clicking on the home button and swiping it up to close it) then maybe I’ll be okay?I had the exact same issue this time. Unfortunately, my phone also update the app. What used to take approximately 10 seconds to open took over 30 seconds to open. I had to completely shut down the app and restart in order to get the button to light up. I’ve been practicing for weeks with no issues and had my timing down to a T. This app change really sucks and I hope they fix things before my trip in a couple of weeks...
Well I’m pretty irritated. I left the resort at 6:49 got to HS at 7:07. Tapped in at 7:15. I got stuck with boarding group 100. I had 4 bars on LTE and also had another phone on WiFi. My phone auto updated the app yesterday so needless to say didn’t work well today. I couldn’t get the button to turn red despite refreshing. On the other phone the button turned red but kept giving me error messages.
Question...has anyone been lucky enough to get an early boarding group, ride and then be successful at getting a backup boarding group to ride a second time? Just curious to know if it’s possible.
Also, my phone did auto update to the app. Other than taking a few extra seconds to load I haven’t had problems practicing from home on WiFi. Will be trying on Verizon LTE tomorrow morning. I have iPhone XS Max.
I was just writing the same!Backups still available as of 8:27
No I didn’t, I was just scrambling to refresh and then reload to just try to get in. I didn’t think the GET staff could do much since I’m sure others had the same issue. If it gets towards the end of the night and I don’t get called I will go talk to them though.Did you take screen shot of error? I would show GET and see if they can do anything
No I didn’t, I was just scrambling to refresh and then reload to just try to get in. I didn’t think the GET staff could do much since I’m sure others had the same issue. If it gets towards the end of the night and I don’t get called I will go talk to them though.
Yeah fingers crossed. At least dinner is nowhere important and I can shift it around if needed.Yeah, I would probably have done the same (easy to look back and think of what could have been done )
Good luck - hopefully the ride has a great day!
I felt that same pain yesterday....very frustrating. They did end up getting through all of the boarding passes, so my fingers are crossed you will have the same luck today. We were BG 85 and got on right around 4:30Well I’m pretty irritated. I left the resort at 6:49 got to HS at 7:07. Tapped in at 7:15. I got stuck with boarding group 100. I had 4 bars on LTE and also had another phone on WiFi. My phone auto updated the app yesterday so needless to say didn’t work well today. I couldn’t get the button to turn red despite refreshing. On the other phone the button turned red but kept giving me error messages.
"screwed"? not really. Never plan around the crowd calendar numbers, I know a lot of people swear by them but, just know it's going to be busy. With an opening of a new attraction you know it's going to be busier. If RotR is a priority just be at the park at least 30 min before official park opening and make sure all your tickets are linked properly. Everyone inside the park at opening time is getting a bg. MMRR was announced to open on March 4th back in December, you've had time to prepare, which you are doing, so you'll be fine.We go early March, a day after MMRR opens. Touring Plans just updated their crowd calendars and it went from a 4 to an 8. How screwed are we?
We don’t care about MMRR, and have a FP for MFSR. Plan to rope drop ToT. I’m so nervous now!
We had chosen this week due to low crowds and MMRR just happened to announce its opening.![]()