and there is going to be a room at OKW that can not be used for a stranded Floridian. I even thought about flying down tonight anyway since I didn't want to waste my hard earned money and my dd's b-day vacation but I am not going to chance it.
Your situation gets more complicated by the hour. If someone got an exchange through II then rented it to you, they are in violation of their II agreement. If you talk to II and let them know about this issue, it is likely they will cancel the exchange and reprimand the member. And it is unlikely the II member will be able to get you another exchange. You may very well lose what you paid AND the week as well. I would talk to the person you rented from before doing ANYTHING ELSEOriginally posted by Suzanne74
I am not as lucky as you all since I rented the points for a 1 bedroom for 8 days at OKW thru someone and they in turned booked the ressie thru interval international who deals directly to DVC. I have all my papers, have talked to Disney the past few months. It was all perfect. Now Frances! So I called DVC who told me to call Interval directly saying they deal with them all the time and it won't be a problem - they will call us and set up another week stay. Well, I have been calling and calling with no luck since first thing this AM with no one answering. Then at 2pm their message just came on saying they closed done until further notice due to the hurricane. Then called Disney who says they can not change or cancel our reservations unless Interval agrees. I begged them! All I wanted to do was delay the check in date to allow my room to go to others and then use the full week when they allow me to arrive or even just switch to Sept 11-18th - nope. Then I said, can't I just cancel the room for others to use - nope. So now by the time Interval gets back into their offices on Tues or whenever, my vacation would have already been half done and I am sure they won't do anything for me by then. I have even called the person numerous times that I rented the points from and am still awaiting a call back but it seems like I am out thousands of dollars
Oh well - just my luck but a leason was learned. I know to book thru Disney next time no matter what the cost.
Suzanne, the person you rented from is either not a DVC member OR if they are, they went the alternate route and got an II exchange. Then they rented to you for a sizable profit. It is against II's rules for an II member to rent an exchange though it's done all the time. It's OK for you to talk to II and to DVC but if you tell II your rented the week, that's where problems are likely to begin for both you and the person you rented from. It is within II's rights to cancel the exchange and keep all exchange fees as well as the week the II member gave up. In essence, you'd both be out the full amount. Whether II will go this route is unknown to me but I can tell you that RCI (the other big exchange company like II) would cancel the exchange, refund the exchange fee and sanction the member, likely by restricting their online privileges or canceling their membership depending on previous experiences with the member.
Glad to help but sorry for your situation. II (and RCI) protect themselves. Their rules state in part
Essentially if you agree to an exchange and the resort is wiped out by Charley or Frances, etc, you are out of luck. Now they do try to help when they can. They also offer insurance you can buy. Whether such one side wording would hold up in court is another matter but in RCI's words to a TUG member, "we have a legal department for people like you".
Your trip will be fine, as will ours a couple of weeks later. After the first hurricane, the parks opened the next day.
