- Jul 14, 2014
We have a june reservation made with borrowed points. I was under the impression that we could cancel that reservation without penalty and the points will go back to where they were borrowed from. Is this true?
Interesting. I wonder if it’s a sign that things could be changing in terms of resort opening and maybe we will hear soon????Thank you all!! I've already had TWO cms tell me I cant!!! I called once last night and once this morning! I called back about an hour ago and the third CM also said no! I calmly asked her to speak to a supervisor and they finally did it!! I'm SO relieved! I wonder why I had almost 3 different CMs tell me otherwise. Thanks to you both!
I think it is probably CMs who just didn't read or understand everything. There are probably lots of updates and things can change quickly.. I think most of the MS CMs are working remotely, too, so it's harder to quickly get info if a caller chances them.Interesting. I wonder if it’s a sign that things could be changing in terms of resort opening and maybe we will hear soon????
This was EXACTLY our thoughts. I was under the impression that there would be absolutely no issue doing this since our May trip was literally 5 minutes to cancel, easy peasy with no issues. It took a bit but those points eventually returned to the original use year. Now Ive had several CMs make me feel like this was NEVER an option! LOL! Thats why I had to come here and ask this silly question! Again, 2 times on 2 separate days the CMs told me my June points would go into holding if I cancelled now. SO WEIRD. I am grateful they let me, but makes me think that things may change.Interesting. I wonder if it’s a sign that things could be changing in terms of resort opening and maybe we will hear soon????
I believe that once an opening is announced, that many of the temporary changes will be eliminated,I didn't want to start a new thread since my question/observation is very similar. I have an August 2 reservation, and I am fairly confident they will be open by then, but I would like to see how everything is going to work and what is going to be open before I decide if we are going to go. My fear is that they will open July 1st and I will have zero time to evaluate, before I need to cancel. I am sure that at that time if I cancel within 30 days my points will go into holding.
I guess my question is do you think they will offer some kid of flexibility on this kind of situation? Either that or gives us much more information prior to opening.
I don't have any borrowed points, so that is not a concern, I am just trying to use up my banked points. If we can't or don't feel comfortable going in August, I guess Christmas break would be my next option as I have a teachers schedule to work around, but then that's it with my February UY. I hope you are right and they allowed some leeway. I guess the not knowing is the hardest part and I just need to be a little more patient.I believe that once an opening is announced, that many of the temporary changes will be eliminated,
IMO, I think they will have a little leeway with holding if a reservation is already in the 31 day mark when we have information.
Given you have until July 1st to avoid holding, i think we will have information by then. However, if you are hoping to see borrowed points returned, then it makes the decision harder because I don’t think those will be returned any longer if a resort is open and we know that.
Thank you for sharing. It seems to be more reports lately with members being told that cancelations from June on are not being given the automatic return of borrowed points.Just another data point to add...
Sept UY and borrowed ~50 from 2020 points to be used this April (half the trip is 2019 points and half 2020). Cancelled that and moved it to June. Chatted with a CM last week and asked if we could put the 50 2020 points back into 2020 and were told no. Not end of world since we're thinking they'll be open by August to try and rebook, I was just surprised to be told no.
Very strange answer from MS because on Friday, I found out a problem occurred while MS had been modifying my reservation a few day earlier. Instead, they canceled it and everyone upline in command was saying since it was canceled, the points would go back to 2021. If you truly are ok with the points going back to 2021, you might want to call again and push for it.I ”chatted” online with cm about this issue on Friday and was told the borrowed points would remain in the use year the reservation was made for. Have an August 2020 reservation using borrowed 2021 points. Was told points would have to be used for reservation commencing prior to August 2021. We always go in August so am considering calling and pushing the points to be returned to 2021 use year. And I see the point of doing so before parks reopen. Thanks everyone for tips and info.