lynxstch
I Love Figment
- Joined
- Feb 2, 2001
- Messages
- 13,669
Good morning. Frost 39 now, but going to 71 later on. Temps dropping to low 50's tomorrow, this weather is like a yo-yo.
I spent way too much time on the phone with my ISP yesterday. First, they've all of a sudden decided that we HAVE to use their email program, which sucks. I've used Thunderbird for 25 years, now they say I can't. Then I try to log into theirs, and can't get on. Same email I use for Thunderbird and my phone. She has to reset my password so I can log in and then change it back to what it was. Then I try to sign in and get a big red 'incorrect password or account name'. But I can click the log in button and open my email. Then I try on my phone and when it opens, it has Don's name at the top. Only problem is, Don't name hasn't been anywhere on that account for 1 1/2 years. They finally that straightened out, and then last night I get an email with a 'summary of my order'. I didn't place any order with my ISP. I call and spend another 30 minutes on the phone asking why if it's 'not a bill', why a summary of an order that I didn't place. They tell me that it's because of the email issue and having to reset my password? Yeah, maybe. but the total amount showed on what was 'not a bill' was higher than my bill should be. He assures me that my bill is still the same amount, and that he doesn't know why they send those things out because all it does is confuse everyone. So I started my day frustrated with them, and ended it the same way.
They're still working on the email issues they're having, and this guy assured me I should still be able to use whatever email program I want when they're done.
Technology isn't always so great when they can't leave things that were working just fine alone without messing with them.
Not feeling that great this morning, so not doing shopping and errands until tomorrow.
@Snowysmom it must be driving you crazy not knowing if you're going to Sedona or not. I don't see the government reopening anytime soon, so things are liable to get worse instead of better.
Today would have been Don's 72'nd birthday
Have a good day everyone

I spent way too much time on the phone with my ISP yesterday. First, they've all of a sudden decided that we HAVE to use their email program, which sucks. I've used Thunderbird for 25 years, now they say I can't. Then I try to log into theirs, and can't get on. Same email I use for Thunderbird and my phone. She has to reset my password so I can log in and then change it back to what it was. Then I try to sign in and get a big red 'incorrect password or account name'. But I can click the log in button and open my email. Then I try on my phone and when it opens, it has Don's name at the top. Only problem is, Don't name hasn't been anywhere on that account for 1 1/2 years. They finally that straightened out, and then last night I get an email with a 'summary of my order'. I didn't place any order with my ISP. I call and spend another 30 minutes on the phone asking why if it's 'not a bill', why a summary of an order that I didn't place. They tell me that it's because of the email issue and having to reset my password? Yeah, maybe. but the total amount showed on what was 'not a bill' was higher than my bill should be. He assures me that my bill is still the same amount, and that he doesn't know why they send those things out because all it does is confuse everyone. So I started my day frustrated with them, and ended it the same way.
They're still working on the email issues they're having, and this guy assured me I should still be able to use whatever email program I want when they're done.
Technology isn't always so great when they can't leave things that were working just fine alone without messing with them.
Not feeling that great this morning, so not doing shopping and errands until tomorrow.
@Snowysmom it must be driving you crazy not knowing if you're going to Sedona or not. I don't see the government reopening anytime soon, so things are liable to get worse instead of better.
Today would have been Don's 72'nd birthday
Have a good day everyone
