PVB Tower Charts, Sales Date and more!!!

[McCrae]

We were leaving AKL for Poly tower during 4th of July week. I was pleasantly surprised they had our room ready at 10:33am, but after the parks, we couldn't even call down to bell services - after waiting on hold for 30 minutes, I hung up and tracked down someone in the Poly lobby to assist. It still took another 40 mins. When we checked out, we waited over an hour for bell services to come and pick up our luggage for storage. It was nuts. I hope things settle down; we're headed back in a couple weeks, and I'm thinking of adding Poly as another home resort. I would hope not to experience this too much longer.

Sounds like they are short of staff.

 

[disneylandtour]

I seem to recall that BLT also didn't have a front desk when they first opened but had to install a manned desk after significant negative feedback. I saw in the Poly Tower's lobby there were some staff carrying iPads and they could help. Are they easy to find and is anyone picking up a phone?

That's true about BLT.

I'm sorta guessing that Poly Tower will go the same way and add a small desk area eventually. There's no staff in the Tower at all after a certain point in the evening. It's just cost cutting. But a huge inconvenience. In May, we had to wait 30 minutes for someone to come over to the tower when our door didn't open.

 

[disneylandtour]

We stayed at the new Tower earlier in August. Did the app check-in once we got off the plane and our room was updated as ready before we left the airport. We had the most basic room in the Tower, resort studio, in case that influences the room availability/readiness. Once we got in the room we called Bell Services for our Owner's Locker to be dropped off at the room. Might have been close to an hour. On check-out day we wheeled it to our rental car and drove it over to the GCH front door and handed it off there. I should have done that on arrival too.

Aside from bell services, feels like there was an opportunity to address the single quick service at Cook's by adding another at the Tower as big as that place is. Tower was beautiful and I enjoyed it, but it's been a few years since I was last to Poly and the complaints of it feeling too crowded felt accurate.

There is a dedicated bell services storage room at the tower. Perhaps if you mark, in the comments, for Owners Locker that it's for the tower it might get there quicker.

 

[disneylandtour]

What do you all think about the tapping card/magic band for elevator access? I've seen already that people are finding ways to get around it, so it may not serve the purpose Disney might have had for it.

So 5% of the public knows a way around it, while 95% will be stopped. Yes, some are cheating. But still mostly effective. Last time I was there, the garden terraces were mostly empty during the fireworks. Saw them from there three nights.

 

[BWV Dreamin]

My waitlist for the Poly Tower just came in! So all checkin for the Tower is at Ceremonial house?

 

[disneylandtour]

My waitlist for the Poly Tower just came in! So all checkin for the Tower is at Ceremonial house?

Depends on the time of day. From morning until a little after dinner, you can check in at the Tower. After that, it's GCH.

 

[RickNJane]

My waitlist for the Poly Tower just came in! So all checkin for the Tower is at Ceremonial house?

Congrats on the Successful WaitList!

 

[DisnEElove]

There is a dedicated bell services storage room at the tower. Perhaps if you mark, in the comments, for Owners Locker that it's for the tower it might get there quicker.

What was bothering me was that these "cheaters" have to rely upon guests that are staying for their plan to work, so sometimes they're rudely trying to guilt you. I'm not going to mention the 2 ways I saw people getting around it, but was sad to see it happening. I like the idea of more security, and having community spaces (the terraces) as a way to enjoy fireworks or to watch the monorails go by for those staying there.

 

[DisnEElove]

So 5% of the public knows a way around it, while 95% will be stopped. Yes, some are cheating. But still mostly effective. Last time I was there, the garden terraces were mostly empty during the fireworks. Saw them from there three nights.

We need the security. It only takes a social media influencer to post "secret hack to view fireworks," or "I viewed the fireworks from this exclusive space, and this is what happened!" and the whole thing is done.

 

[eticketplease]

We need the security. It only takes a social media influencer to post "secret hack to view fireworks," or "I viewed the fireworks from this exclusive space, and this is what happened!" and the whole thing is done.

Hopefully the next post is "I was trespassed from Disney and banned"

 

[LittleBitGoofy]

There is a dedicated bell services storage room at the tower. Perhaps if you mark, in the comments, for Owners Locker that it's for the tower it might get there quicker.

I did include that note that we were in the Tower when I submitted the delivery request to Owners Locker. I had the same thought that it might help in case there was storage at the Tower. It didn't help, unfortunately, unless it took them an hour to bring it up four floors which makes me think it was still dropped off by OL at the GCH.

 

[JackosinDIS]

I think maybe all bell services are short staffed at the moment. During our recent stay at VGF it took over 90 minutes for luggage to arrive, even though they knew we were waiting for items for the baby. This was after they called us twice to check we had the bags!

 

[muppets3d]

What do you all think about the tapping card/magic band for elevator access? I've seen already that people are finding ways to get around it, so it may not serve the purpose Disney might have had for it.

Other than just tailgating someone who has access, what other way around it is there?

Personally when I have to tap in somewhere, I do my best to discourage tailgating - but if someone is intent on tailgating, they're gonna do it.

 

[Maleficent85]

I did include that note that we were in the Tower when I submitted the delivery request to Owners Locker. I had the same thought that it might help in case there was storage at the Tower. It didn't help, unfortunately, unless it took them an hour to bring it up four floors which makes me think it was still dropped off by OL at the GCH.

I'm betting that owners locker isn't allowed into the tower gate. Is Uber and Lyft allowed to pickup and drop off at the tower now? 2 days after the tower opened we had to walk to gch for Uber pickup.

 

[eticketplease]

I'm betting that owners locker isn't allowed into the tower gate. Is Uber and Lyft allowed to pickup and drop off at the tower now? 2 days after the tower opened we had to walk to gch for Uber pickup.

We got out at the gate and walked through when we took a lyft to look at the model rooms.

I bet you are right that they are not allowed in.

 

[CarolynFH]

We got out at the gate and walked through when we took a lyft to look at the model rooms.

I bet you are right that they are not allowed in.

Or, maybe OL’s big truck pulls up to a specific dock, and all the OL for Poly are unloaded there and stored in the same location, awaiting arrival of their owners whose rooms may be anywhere at Poly. And at the same single location for Poly the OL truck picks up the OL whose owners checked out that day.