I'm now under 2 weeks before flying out of Oz. So, I finally decided that I needed to update my ESTA or risk the wrath of US customs!
For those of you that do NOT know what ESTA is, it's US Customs equivalent of on-line check-in. Visitors from some countries need to get an approved entry visa to visit the US. The ESTA has been in operation for about 3 years or so. Once you get a visa, it is valid for 2 years. ESTA used to be free; but the US government has recently introduced a $14 fee for the visa.
As a frequent visitor, I pretty much thought I had a valid ESTA. Afterall, I obtained a new passport in Feb of this year and had to request for a new ESTA number, rather than using the previous one on file. So, I KNOW I filled in a visa for the family in March this year.
Imagine my surprise when I went on line to update my travel details and the system told me that I did not have a previous valid visa! I then checked DH's visa and the system accepted his number...
I then thought that maybe I had somehow stored the wrong ESTA number and went into the system to retrieve my number.....again, the system said that I did not have a previously valid visa.
So, with a lot of dark and gloomy thoughts (and if acted on, would mean having to tick a yes in THOSE entry questions) about the US government and their need for money, I went into the system to request a NEW visa.
Looks like Disney is NOT the only organisation with system issues! (Anyone who has tried to covert a room-only reservation across to a package will know what I'm talking about!)
Well......I got nearly to the end of the form filling process...when the system told me that I had a previous VALID visa on record and that if I continued with the new visa, the old one would be overwritten and I would incur the charge of $14!!!
Off I went, back to the update a previous visa - only to be told that there was no visa on file for me!
There is an email that is provided somewhere 15 clicks down the FAQ path on ESTA for any issues. I know I could could have sent an email off; but I am within 2 weeks of flying off and I figured it was easier forking out the $14 than hoping for a timely response!
In short, I am now cleared for an authorised entry into the US; and so is DH!
So for any of the Aussies out there who is reading this, I recommend that if you know your flight details and think you have a valid ESTA, please go and check sooner rather than later. You never know....it might NOT be a valid ESTA afterall!

