Well we had a nice DVC vacation planned at the end of Sept but my son rebroke his ankle so we decided to move it to Oct when I called I found out not much was available. I finally did get to book something but we had to move between 3 resorts and so many people had done it in the pass and had fun I thought we could give it a try.
At our first stop which was AKL Kidani Studio I requested a 2nd or 3rd floor near the lobby and when I got there I had a 3rd floor but not near the lobby so I asked him to look and see if you had anything closer(the other room was the farest away you could be)so he found me one, I thought great got my keys moved my car, took a few bags up the elevator to our room and low and behold someone is coming out of it so the bell hop says you need to go back to front desk, so off I go back to my car to put my luggage in back up to front desk, I get a new person tell her my story she says "sorry" but looks in system and the only room available it my orginal option so I say "I'll take it" she gives me the room number and directions to the room and where to park my car, so off I go, move my car to the other side of the building up the elevator with stuff(not as much this time) and guess what no room!!!!I stop some employees in the hall ask them if they can help me and they say "oh that room is on the other side of the lobby(where I was just at) and I say you have got to be kidding so they were very nice and helped me carry my stuff to the front desk again and get a manager for me and i tell him my story and he says "sorry" and he doubled checked my resevation and told me that the room is really where those employees said and he tells me to move my car again and shows me where and says hes sorry again and asks if he can help me with tickets or room service or something else to conpensate me for all my running around and so the end of this story is I got a $75 room credit which was nice..
Second stop was Vero Beach which was nice but ended up with a first floor room really close to the bon fire place so when they were doing that we could hear it really well in our room, the only problem with that is that our son goes to bed really early so I will ask for a different room nest time...
Last stop OKW and there we ended up having to go back to the front desk for our parking pass and the CM never wrote our room number on our key holder or anything else so we got the the building and realized I didn't have the room number so I had to call the front desk and get put on hold and get transfered somewhere so they could look it up for us, we did get it but once again it took time...
ctc917
At our first stop which was AKL Kidani Studio I requested a 2nd or 3rd floor near the lobby and when I got there I had a 3rd floor but not near the lobby so I asked him to look and see if you had anything closer(the other room was the farest away you could be)so he found me one, I thought great got my keys moved my car, took a few bags up the elevator to our room and low and behold someone is coming out of it so the bell hop says you need to go back to front desk, so off I go back to my car to put my luggage in back up to front desk, I get a new person tell her my story she says "sorry" but looks in system and the only room available it my orginal option so I say "I'll take it" she gives me the room number and directions to the room and where to park my car, so off I go, move my car to the other side of the building up the elevator with stuff(not as much this time) and guess what no room!!!!I stop some employees in the hall ask them if they can help me and they say "oh that room is on the other side of the lobby(where I was just at) and I say you have got to be kidding so they were very nice and helped me carry my stuff to the front desk again and get a manager for me and i tell him my story and he says "sorry" and he doubled checked my resevation and told me that the room is really where those employees said and he tells me to move my car again and shows me where and says hes sorry again and asks if he can help me with tickets or room service or something else to conpensate me for all my running around and so the end of this story is I got a $75 room credit which was nice..
Second stop was Vero Beach which was nice but ended up with a first floor room really close to the bon fire place so when they were doing that we could hear it really well in our room, the only problem with that is that our son goes to bed really early so I will ask for a different room nest time...
Last stop OKW and there we ended up having to go back to the front desk for our parking pass and the CM never wrote our room number on our key holder or anything else so we got the the building and realized I didn't have the room number so I had to call the front desk and get put on hold and get transfered somewhere so they could look it up for us, we did get it but once again it took time...
ctc917