Problems with entering ME flight info online

[kurgana]

Hi everyone,
we are getting ready for our very first WDW holiday (from Italy) in the end of November, and have sorted out most of the arrangements.
I have been trying to enter our flight information for the Magical Express online for the last two days with no luck, basically I enter all the relevant info requested on the website, click on save and after loading for a while the website returns me to the itinerary page where it states (among our other selections):
Ground Transportation
Disney's Magical Express Included
Add Flight Information ».
Is it normal that it still displays the "Add flight information" link (and if I click all the fields have been resetted to how they were before entering any info) with no further notice about the flight information already provided? How can I contact Disney (alternatives to phoning please since we are in Italy) to check whether they have received the correct information or not?
Thanks for reading,
Jo

 

[goofy4tink]

I've never booked DME online other than through the DVC site. If you are having any issues, I would call them directly....just to be sure.

 

[disneyobessed]

how do you book ME online .. this is what we are doing.. port orleans first 3 days then switching to DVC resort on rented points..

 

[wdhinn89]

Yes, it does not show on-line.

I kept entering the info too and it would never show on-line. When I called they said it was in their computer about 7 times.

 

[kurgana]

how do you book ME online .. this is what we are doing.. port orleans first 3 days then switching to DVC resort on rented points..

I don't know if you can do it online after booking the hotel, I just chose it under the "Ground transportation" options when I originally booked (it will have the option of choosing the ME service for either arrival or departure as well as both).

Yes, it does not show on-line.

I kept entering the info too and it would never show on-line. When I called they said it was in their computer about 7 times.

LOL... at least I don't need to double check now if I will need the flight number and times again... I must have entered the info some 15 times
They should put a note at least in the WDW website FAQ though regarding this

Thank you all for the help,
Jo