price discrepancy

[curlycue241]

When I switched over to free dining I added an extra day so I wanted to switch my tickets from 5 day base to 6 day base well the CM that I spoke with never did it so I called yesterday to get it fixed, I had priced my plan out online so I would know how much it would cost when all was said and done but the price that the CM told me over the phone (and invoiced) is almost $50 cheaper than what I am getting online. Has anyone ever had this happen? I just want to make sure that once I pay my trip off they are not going to have a balance still due.

 

[aaarcher86]

Whatever they have you confirmed at won't change. There would be some kind of discrepancy though for a price difference so I'd make sure everything is how you want it for sure.

 

[jnw717]

I have the opposite problem....I am supposed to have the 25% off VISA room discount at POR, but when I price a regular non-discounted room online it's the same price as I was quoted for my trip....I have asked a couple times but it's always the same answer that they can't see a price breakdown.

 

[worm761]

When I switched over to free dining I added an extra day so I wanted to switch my tickets from 5 day base to 6 day base well the CM that I spoke with never did it so I called yesterday to get it fixed, I had priced my plan out online so I would know how much it would cost when all was said and done but the price that the CM told me over the phone (and invoiced) is almost $50 cheaper than what I am getting online. Has anyone ever had this happen? I just want to make sure that once I pay my trip off they are not going to have a balance still due.

I did the opposite a few years ago. Saw an AP discount online, priced it out and called to get my room changed. The CM could not find it in her system for the same price as I had it online. She told me to book online to lock in the lower price and she cancelled my other room when I had my confirmation of the lower priced room. So it does happen sometimes.