WendyinNC
DIS Veteran
- Joined
- Jul 4, 2003
- Messages
- 538
Well.......I took your advice and called member services. After a long and confusing conversation I was told to email member services to ask if they would transfer my cancelled cruise points back into full DVC points. I had to mark the email for the attention of Jon Garcia who I thik is the DVC satifaction manager.
In less than 24 hours they have returned my email and Jon Garcia has agreed to transfer the points back!!!!
So thankyou Drake, Calypso and Rustyscupper for your invaluable advice. I would never have done this without your words of encouragement (us brits aren't too good at complaining!)
And thankyou Jon Garcia too....you have made a new dad to be very happy.
One more reason to love Disney!
Congratulations!
