Post all SW questions concerns, etc. here...

[Elle23]

We flew home on SW today to DFW. It wasn’t planned…American canceled our flight last night. We had decided to branch out to American after all of the SW changes and that didn’t go too well.

I booked our SW flights yesterday around 4pm for a 6am flight this morning. We booked seats 12a and 12b. We somehow ended up in boarding group 3 even though I booked and checked in so late.

There was plenty of bin space when we got on. We did notice some people who were sitting further back putting their luggage in overhead bins towards the front of the plane. It seemed odd and I had never seen people doing that before. I don’t think there were any issues with bin space and it was a full flight.

Boarding seemed slow compared to the old ways (I was SW faithful for over 10 years so experienced a lot of the old ways), but it wasn’t terrible, honestly. Or maybe I was just glad to finally be heading home after getting dumped by American. The grass isn’t always greener on the other side, it turns out.

 

[Mackenzie Click-Mickelson]

We flew home on SW today to DFW. It wasn’t planned…American canceled our flight last night. We had decided to branch out to American after all of the SW changes and that didn’t go too well.

I booked our SW flights yesterday around 4pm for a 6am flight this morning. We booked seats 12a and 12b. We somehow ended up in boarding group 3 even though I booked and checked in so late.

There was plenty of bin space when we got on. We did notice some people who were sitting further back putting their luggage in overhead bins towards the front of the plane. It seemed odd and I had never seen people doing that before. I don’t think there were any issues with bin space and it was a full flight.

Boarding seemed slow compared to the old ways (I was SW faithful for over 10 years so experienced a lot of the old ways), but it wasn’t terrible, honestly. Or maybe I was just glad to finally be heading home after getting dumped by American. The grass isn’t always greener on the other side, it turns out.

There were so many bad stories across so many different outlets that I think you got lucky. But as far as bin space the further back in the plane you go now the higher likelihood you will have space this was the case before but it was that people who boarded earlier on could have more choice and spread out more and head towards the back immediately if they wanted as much potential overhead bin space as possible, however keep in mind you were boarding in Group 3, there are still groups 4-8 after that. There may or may not be many people left in later boarding groups but yeah.

That said AA is not an airline I would fly if I had a choice anyhow, nor United. AA has long had very bad customer service and United not much better.

I am glad you were able to have a good flight.

 

[Cruzin’Sisters]

saw this on another forum, has anyone done this with a 3-31 expiring credit that is transferable to another person to extend the credit

However, there is a way around this. You can buy a WN gift card (physical or online) and apply it along with your credit to any dummy WN ticket in Choice Preferred that is slightly higher in price than your credit value (so the gift card covers at least some tiny portion of it), then cancel the ticket. Did that on one of my trips and it removed the expiration date for all of my credit (which was originally used on a Basic fare), plus made it transferable (because of Choice Preferred).

How long did you wait to cancel the ticket? A few days or within 24 hours? Does it matter?? Was going to give it a try as I just got the SW Giftcard yesterday!

 

[Pinnochio]

I think that I have found a bit of irony in the assigned seating situation. I'm looking at my flight home from Orlando in March when a big block of standard seats in the rows behind the exit row have been taken. That left a whole lot of empty preferred seats in the front of the plane. Those seats will go to the people who bought Basic fares if the preferred seats don't get picked up before the flight.

I did that for this April....booked basic then paid for preferred seats in row 6....

 

[scrappinginontario]

Is it just me or, have people's travel habits changed? And, not for the better I feel.

1. Why do people choose to put their carry-on at the front when they're sitting further back? Just take it with you folks and it will avoid all this.

2. For years it was customary to disembark from the front to the back. You waited in your seats until people a couple of rows ahead of you were disembarking then stand, get your stuff and leave once the row in front of you left. Now it seems the moment the seatbelt sign goes off people from the rear of the plane are filling the aisles and walking towards the front and many others join them too.

Is it just me or have others noticed these changes?

 

[PACVII]

I stand as soon as he seatbelt light goes off but I don’t step into the aisle. I stand in front of my seat just to stretch my legs as I’m over 6’. I also dont use the overhead bins. I have my bag at my feet. Keep it simple (you know the rest). Over the years I watch people over complicate the simplest of tasks. Just as SW is doing here. at this point after 20 years just not so loyal to SW anymore. It use to be simple and easy with a basic fare I got basic service. Just need a flight and a free bag. It’s over complicated now. SW thinks it’s one of the big carriers now but they forgot where they came from as they are not competing with AA or Delta they are still a discount carrier with investors pushing to nickel and dime you. People complaint with the big guys was lack of feel, no customer service. Sadly SW is now taking that direction to pursue the $. They will find out when people shop. I will not just book without looking anymore. I have no reason. I can get the same from anyone now as no one stands out with free bags and basic fares. I’m sure over time someone may try to fill that gap but really SW had the monopoly and gave it up thinking it can compete and make more for investors when they should have been satisfied just making a profit. Over time I’m sure they will report losses and not enjoy steady year over year of a profit as they did. I’m sure the highs will hopefully outpace the lows. If not they will be bought out. Time will tell.