Post all SW questions concerns, etc. here...

I booked April MHT-MCO and gagged on the points...I actually booked a connecting flight in BWI (yuck) at 22K vs 45K points. MCO-MHT in May is much "cheaper" as I think it was about 16K each ticket. I didn't pay extra for seats and got 17 and 21. I always have early boarding with my walking and other disabilities, so we'll see if they honor this. Not sure why not since we are not taking (nor have we ever) good seats. We typically sit toward the back anyway. I did not buy Basic as I was afraid it would be a hassle to change if (hopefully) the points go down.
 

I likely would not get either and stick with my Reserve. Lounge access when flying a no frill airline doesn’t appeal to me. No frill to me is when I can take a quick flight somewhere. I wouldn’t care about a lounge stop. Whereas when I use the lounge today it is with long haul business or pleasure flights when I need a break, a place to work, etc. Even then, with always flying in the higher classes available, I would argue the Delta experience is pretty blah anyways but at least nowhere near SWA.
 
I saw that yesterday, their price point is too high for their product. I don't know what Southwest is thinking but they keep trying to make themselves like other airlines but they still don't have the product to match and trying to mimic what other airlines or CCs have doesn't actually mean they would have the product to match, the product in this case is their entire actual airline experience while on the plane like different actual seats (not just talking about leg room), meal service, other amenities while on the plane (other than a drink) all the while charging a lot for the actual ticket.

It would be literally insane to charge $650 for a SWA CC and yet not allow the primary CC holder a guest (speaking to this part "Southwest lounges with unlimited complimentary access for the primary cardmember with complimentary food and drinks, wifi, and power outlets")

That said in lounges if they are really interested in it I kinda think they should look at airports that don't have a big presence in lounges and are also SWA dominant heavy ones to really get an idea of the interest on that since it would be available to a subset of passengers before they just start having lounges all over. The lounge game is crowded and SWA doesn't have the more upscale experience yet.
 
I don't know what Southwest is thinking but they keep trying to make themselves like other airlines...

This! Their greatest strength and what made them an attractive choice for so many travelers...was that they were different than all the other airlines.

The decisions they have been making for a long time now - and not just since they had to capitulate to Elliott, although that made it much worse - certainly have been head-scratchers.
 
We fly out10/18 and I got a weird email from Southwest offering flight changes for a $20 luv voucher and no cost difference. It day early bird would be forfeited (among other things). It offered links to flights same day and day before. I checked online and I could still purchase 9 tickets for that flight so it isn’t sold out. It is the same cost as some of the other offered flights so I assume they are similarly sold number. Anyone ever got this? I definitely am not doing it and am wondering what’s up with it
 
It would be literally insane to charge $650 for a SWA CC and yet not allow the primary CC holder a guest (speaking to this part "Southwest lounges with unlimited complimentary access for the primary cardmember with complimentary food and drinks, wifi, and power outlets")

That said in lounges if they are really interested in it I kinda think they should look at airports that don't have a big presence in lounges and are also SWA dominant heavy ones to really get an idea of the interest on that since it would be available to a subset of passengers before they just start having lounges all over. The lounge game is crowded and SWA doesn't have the more upscale experience yet.
Exactly! That's the first thing I noticed, too. Oh, yeah, I can see it now-"I'll see you at the gate, dear. I'm just going to the lounge to rest and get some free food." Sorry, that ain't happening!
 



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