Erica Ladd
DIS Veteran
- Joined
- Jun 12, 2018
- Messages
- 1,654
Need help y'all to confirm I am not going to be left hanging in the wind - A-List status reservation question
I booked tickets for me and several friends for a RT using my points. At some point there was a price drop but only if I tried to rebook (doing the change flight option kept it at $0 difference). So I called and they did it over the phone but during the call we were disconnected. When I went online to check the reservation the price adjustment had gone through BUT one of my friends was now listed at the top of the reservation and the contact email changed to HER email not mine (she was one that had a RR# that I included while booking) BUT she does not have A-List status. I became very concerned that somehow our reservation that I made looked like she had made it and I am afraid that my A-List status will not be recognized when boarding positions are assigned. The agent then removed her email and we tried a couple of times and my email finally was listed as the contact email. At this point with just 2 days away from check in (or at least the 36 hour mark) I'm worried that something is still messed up in the system and by the time our positions are posted (24 hours) it will be too late to do anything about it as all the A-Listers will have gotten theirs already at 36h. Does it matter as long as I am A-List and on the reservation? Will SWA put everyone on A-List status if just ONE person is A-List? (me lol) even if it looks like I didn't MAKE the reservation???
Hope this makes sense and I hope someone knows for sure because I'm on hold with SWA and the agent doesn't understand what I'm worried about! Just really want confirmation that even if I'm just on the reservation as an A-Lister that the other 4 passengers will board as A Listers (and of course me too!!)
Thanks in advance if you've made it this far!!
I booked tickets for me and several friends for a RT using my points. At some point there was a price drop but only if I tried to rebook (doing the change flight option kept it at $0 difference). So I called and they did it over the phone but during the call we were disconnected. When I went online to check the reservation the price adjustment had gone through BUT one of my friends was now listed at the top of the reservation and the contact email changed to HER email not mine (she was one that had a RR# that I included while booking) BUT she does not have A-List status. I became very concerned that somehow our reservation that I made looked like she had made it and I am afraid that my A-List status will not be recognized when boarding positions are assigned. The agent then removed her email and we tried a couple of times and my email finally was listed as the contact email. At this point with just 2 days away from check in (or at least the 36 hour mark) I'm worried that something is still messed up in the system and by the time our positions are posted (24 hours) it will be too late to do anything about it as all the A-Listers will have gotten theirs already at 36h. Does it matter as long as I am A-List and on the reservation? Will SWA put everyone on A-List status if just ONE person is A-List? (me lol) even if it looks like I didn't MAKE the reservation???
Hope this makes sense and I hope someone knows for sure because I'm on hold with SWA and the agent doesn't understand what I'm worried about! Just really want confirmation that even if I'm just on the reservation as an A-Lister that the other 4 passengers will board as A Listers (and of course me too!!)
Thanks in advance if you've made it this far!!