Portofino Suite

dorisdvu

Mouseketeer
Joined
Aug 14, 2003
Messages
371
I booked a deluxe room 2 Queen Beds. On this confirmation it shows room rate $343 and self parking $7 per day. I requested and received an upgrade. I received another confirmation (different reservation #) that shows room type is a Portofino Suite (parlor only), rate $0.00 and self parking $10 per day.
Questions:
What does "Portofino Suite (Parlor Only)" mean?

Am I going to have 1 bedroom (2 beds) and an adjoining parlor?

On the website the Portofino Suite description is "Cozy and comfortable with plenty of space to relax after a day at the parks. A one-bedroom Portofino Suite is approximately 740 sq. ft and connects to a garden or bay view room." When you view the floor plan is says "option 2nd bedroom." What does this mean?

Are there 2 bathrooms?

Is there a way to check your reservations online?

Why is there a price difference in the self parking amount?

I have 2 reservation #'s. Do I need to cancel 1?
 
The Portofino Suite is two separate rooms that will have separate entrances from the hall, along with a door connecting the two room. If you needed more space, the parlor also connects to a separate bedroom on the other side--probably a King room. If you only reserve the one bedroom, the door adjoining the parlor to the other bedroom will be locked and you will not be ale to access that room, nor will the folks in that room be able to access your parlor.

Your room will have a bathroom, and the parlor will have a full bathroom as well. I received a confirmation for my room at the rate I reserved, and a separate confirmation of the parlor for $0.00. The confirmation #'s are the same on both.

Note: The bedroom you will be getting is not a deluxe, so if that separate tub area was important to you, you will not have that. The room itself will be a bit smaller than the deluxe, but the extra square footage from the parlor will more than make up for that. I have stayed in a deluxe. The separate tub area was pretty, though we never did make it into the tub! The trade off was that the shower was a bit tight--and mind you, we are not big people (DH is 5'2" and weighs 125 and he thought the space was a bit small for a comfortable shower). Since it was July, we ended up taking 10-12 showers over our three night stay. I would go with the Portofino Suite if I were you.

I have heard that the parking has gone up to $10/night self park, but my confirmation also says $7. When I was at HRH in January the self parking was $10. The hotels usually are in tandem with the parking rates.

I would call the PBH directly to see what you have reserved. 407 503 1000. Tell them you want the front desk, don't let them roll you to the main reservations line.
 
I don't know anything about the suites, but we were at Portofino Bay last month and self-parking was $10 per day.
 





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